Free Good Restaurant Survey

This question provides a high-level view of guest satisfaction and identifies whether the core promise of quality is being met. By collecting this feedback, you can spot trends in menu performance and address issues promptly.

Value perception drives repeat visits and word-of-mouth referrals. This question helps balance menu pricing and guest expectations for cost versus quality.

Cleanliness is fundamental to a positive restaurant experience and impacts perceived professionalism. Feedback here highlights areas that may need more frequent attention or staff training.

First impressions set the tone for the entire meal. This question tracks wait times and front-of-house efficiency to improve guest flow.

Swift, attentive service enhances overall satisfaction and increases order value. Responses guide coaching efforts and staffing adjustments.

Safety and personalization are critical in today's dining environment. This question ensures you're meeting health requirements and building trust with guests.

Visual appeal can be as important as taste when it comes to dining enjoyment. Feedback informs plating consistency and creative improvement.

Noise can make or break comfort levels in a restaurant. This question helps you tune music, acoustics, and table spacing.

Easy booking encourages more visits and reduces no-shows. This insight reveals whether your reservation system meets guest expectations.

Recommendations drive organic growth and serve as a powerful loyalty indicator. This question uncovers your net promoter score and word-of-mouth potential.

Identifying standout moments helps you reinforce best practices and replicate success. It also shines a light on signature service strategies.

Warm, personalized interactions build loyalty and positive reviews. This question measures the human element of your service model.

Menu differentiation drives curiosity and repeat business. Feedback here guides innovation and competitive positioning.

Timely delivery of food affects both quality and guest satisfaction. Use this data to optimize kitchen workflows and reduce wait times.

Ambiance plays a major role in guest comfort and social media appeal. This insight helps balance mood lighting and aesthetic choices.

Small gestures often leave big impressions and foster guest loyalty. This question highlights areas where you can enhance personalized service.

Personalization shows guests they matter and drives satisfaction. Insights here guide staff training and CRM integration.

Effective resolution can turn a negative into a positive. Responses help refine your service recovery process and staff empowerment.

Repeat business is the cornerstone of a great restaurant. This question predicts customer retention and lifetime value.

Open-ended suggestions fuel continuous improvement and innovation. This feedback taps into guest creativity and unmet needs.

A single-word descriptor reveals core perceptions of your atmosphere. You can then lean into the most popular themes in marketing and design.

Creativity drives word-of-mouth and social shares. This question helps balance innovation with broad appeal.

Themed events encourage repeat visits and media buzz. Feedback shows which concepts resonate most with your crowd.

Visual impression can translate directly into free online promotion. This insight helps fine-tune your visual branding.

Knowing what stands out guides investment in signature features. This question highlights your most memorable design or service elements.

Entertainment can boost midweek attendance and average checks. Responses inform scheduling and talent selection.

Alignment between expectation and reality builds trust. This question uncovers any disconnects in your marketing versus in-person experience.

Shareability is a key metric for coolness and engagement. Understanding this helps you create more "postable" moments.

Signature innovation defines your restaurant brand. Feedback here fuels future menu development.

Open suggestions capture guest-driven ideas for trend-setting updates. This question invites creative input for ongoing refinement.

Identifying top dishes guides promotions and menu highlights. This feedback helps you double down on crowd-pleasers.

Visit frequency indicates loyalty and helps forecast future demand. Use this data to adjust loyalty rewards and special offers.

Unique differentiators are crucial for retention and word-of-mouth. Responses reveal your strongest competitive advantages.

Beverage upsells significantly boost average check. This question lets you spotlight popular cocktails and wines.

Peak times inform staffing and inventory planning. Understanding guest habits optimizes service levels.

Dining companions influence group dynamics and order size. This insight helps you tailor promotions for couples, families, or groups.

Loyalty incentives drive repeat visits and higher spending. Responses guide adjustments to program rewards and structure.

Atmospheric strengths shape your brand identity and guest emotions. This feedback helps prioritize decor and music choices.

Seasonal promotions create urgency and excitement. Guest picks guide future limited-time menu rollouts.

Being a destination for celebrations enhances prestige and higher spend. This question measures your reputation for memorable events.

Formality sets the tone for a fine dining experience. Feedback ensures your service style aligns with guest expectations.

Expertise reinforces credibility and guest confidence. This question highlights training needs and opportunities for specializations.

Proper pacing maintains guest comfort and taste appreciation. Insights here help adjust kitchen coordination and service timing.

Elegant table presentation enhances perceived value. Responses guide investment in linens, china, and glassware.

Minimizing delays keeps service seamless and guests engaged. This feedback pinpoints where kitchen or serving bottlenecks occur.

Wine service is a hallmark of fine dining. This question evaluates the sommelier's impact on the overall experience.

Portion control balances satisfaction with elegance. Feedback ensures you meet guest expectations for both quality and quantity.

Flavor harmony demonstrates culinary expertise. Responses highlight successful pairings and areas for recipe refinement.

Theatrical touches create memorable experiences. This question identifies which presentations resonate most with guests.

High revisit intent signifies strong brand loyalty. Use this insight to plan exclusive events and chef's table experiences.

Understanding decision drivers helps optimize marketing and promotions. Responses reveal powerful motivators for guest visits.

Tracking referral sources measures the effectiveness of your outreach. This data directs budget toward high-performing channels.

Expectation management shapes satisfaction levels. Comparing hopes with actual experiences highlights alignment gaps.

Competitive benchmarking reveals your relative strengths and weaknesses. Guests offer insights on how you stack up in the local scene.

Encouraging constructive suggestions drives continuous improvement. This question captures ideas you might not have considered.

Online reviews influence new customer acquisition. This metric helps predict organic growth and reputation trends.

Identifying pain points allows for swift corrective action. Open feedback here is critical for service recovery and training.

Flexibility and adaptability are signs of top-tier service. Feedback here shows how effectively your staff can pivot.

Value-added services can set you apart from competitors. Guest suggestions fuel new offerings like valet, special menus, or live music.

This open prompt captures the essence of guest expectations. Use the themes you gather to align your brand messaging and service design.