Free Questions to Ask for a Restaurant Survey

This helps identify your most effective marketing channels and informs future promotional strategies.

Understanding visit frequency reveals customer loyalty and potential for building repeat business.

This core satisfaction metric provides a high-level measure of how well you're meeting guest expectations.

As a net promoter score question, this indicates word-of-mouth potential and customer advocacy.

Positive feedback highlights your standout features and strengths to amplify in marketing.

Constructive criticism pinpoints specific pain points that need attention to improve satisfaction.

This forward-looking question gauges customer loyalty and repeat visit potential.

Perception of price versus quality directly impacts customer satisfaction and retention.

This measures service performance against customer standards and past experiences.

Consistency is key in hospitality; this question ensures you're maintaining quality over time.

Friendliness creates a welcoming atmosphere and fosters positive guest impressions.

Menu expertise boosts confidence in ordering and enhances the overall dining experience.

Attentiveness ensures guests feel cared for and helps prevent service lapses.

Response time reflects efficiency and respect for guests' time and comfort.

Professional demeanor reinforces trust and elevates guest satisfaction.

Proactive service demonstrates exceptional hospitality and attention to detail.

Managing requests smoothly shows flexibility and customer-centric service.

Consistent courtesy is essential for a positive, respectful dining environment.

Ease of payment and farewell interactions leave a lasting impression on guests.

This ties service performance directly to guest perception of their dining event.

Menu diversity influences repeat visits and appeals to a wider audience.

Food quality is a direct indicator of kitchen performance and ingredient sourcing.

Offering diet-friendly choices meets the needs of health-conscious diners.

Price perception impacts value assessment and customer satisfaction.

Clear, enticing descriptions guide ordering decisions and set expectations.

Tracking experimentation helps determine the success of limited-time offers.

Unmet menu desires can inspire new additions and elevate guest satisfaction.

Proper portioning balances cost control with guest satisfaction.

Visual appeal enhances the dining experience and supports social sharing.

Repeat-order intent indicates which menu items drive loyalty and revenue.

Cleanliness is fundamental to guest comfort and health standards.

Comfortable seating encourages longer stays and repeat visits.

Optimal noise levels contribute to conversation and overall enjoyment.

Interior aesthetics shape first impressions and guest mood.

Appropriate lighting enhances ambiance and visibility for dining.

Comfortable climate control impacts guest satisfaction and stay length.

Clean, well-maintained restrooms reflect overall operational standards.

Privacy considerations influence guest comfort and special-occasion bookings.

First impressions at the entrance set expectations for the entire visit.

This reveals whether your ambience appeals to celebrations and events.

A smooth reservation experience drives booking completion and reduces calls.

Ease of use online reflects on your digital presence and guest convenience.

Accurate bookings prevent misunderstandings and seating issues on arrival.

Seating efficiency impacts first impressions and guest wait tolerance.

Accessibility influences overall ease of visit and repeat patronage.

Personalized seating arrangements enhance guest comfort and satisfaction.

Clear directions and signage reduce frustration and improve arrival experience.

Inclusive design ensures all guests feel welcome and can dine comfortably.

Effective communication reduces no-shows and keeps guests informed.

Repeat-booking intent highlights satisfaction with the overall reservation process.