Free Website Satisfaction Survey Examples

This question measures general user satisfaction and indicates whether the site is meeting visitor expectations overall.

This assesses task completion success and highlights possible barriers to finding key information or features.

Understanding search and navigation effectiveness helps pinpoint areas where users struggle to locate content.

Evaluating layout clarity reveals if content sections are well-organized and intuitively presented.

This gauges navigation design usability, identifying if menu labels and structure guide users effectively.

Responsiveness feedback helps ensure the design adapts smoothly across mobile, tablet, and desktop platforms.

Trust perception influences credibility and user confidence, especially for first-time visitors.

This Net Promoter - style question measures overall satisfaction and indicates the potential for word-of-mouth growth.

Assessing engagement with forms, quizzes, or sliders shows whether interactive features enhance the user experience.

Identifying technical issues directly from users helps prioritize bug fixes and maintain a reliable site experience.

This evaluates whether topics and articles align with user interests and expectations.

Clarity feedback highlights whether writing style and terminology resonate with your audience.

Depth assessment shows if the site provides enough detail to satisfy user inquiries.

Accuracy ensures credibility while freshness indicates regular updates and maintenance.

Assessing tone helps us understand if the voice matches user preferences and brand identity.

Visual support feedback shows if multimedia elements enhance comprehension and engagement.

Spotting language mistakes helps maintain professionalism and trustworthiness.

This identifies gaps where additional FAQs or guides may be needed.

Shareability reflects the perceived value and relevance of the information provided.

Frequency feedback helps us balance regular updates without overwhelming subscribers.

This determines if primary navigation items are logically grouped and labeled.

Search performance feedback reveals how well users can locate content without browsing menus.

Breadcumb usability shows whether users can mentally map their path through the site.

Label clarity helps avoid confusion and ensures quick access to relevant sections.

Assessing access to the homepage reveals if standard navigation cues are present.

Dropdown usability feedback helps refine hierarchical menu structures.

Visibility of support options indicates if users can easily reach assistance.

Consistency ensures users don't get lost when moving between sections.

Filter usage feedback shows if advanced navigation aids are clear and beneficial.

Identifying broken or misleading links helps improve the overall site flow.

This measures perceived page speed and highlights slow-loading areas in need of optimization.

Collecting error reports helps identify recurring technical issues that affect reliability.

Browser consistency insights ensure a smooth experience for all users, regardless of platform.

Media performance feedback shows if rich content delivery needs further compression or caching.

Form reliability is crucial for conversions and user data submissions without frustration.

Link integrity checks ensure all resources are accessible and functional.

Assessing performance under load helps plan for traffic spikes and server scalability.

Uptime satisfaction indicates user trust in the site's availability and reliability.

Recovery feedback shows if error pages and reload options help users get back on track.

Interaction lags can signal JavaScript or server-side bottlenecks needing attention.

This captures initial impressions of colors, imagery, and overall visual harmony.

Text readability feedback helps confirm that font sizes and line spacing are accessible.

Contrast evaluation is critical for users with visual impairments to access content easily.

Clarity of visual elements ensures that graphics support understanding rather than confuse.

Keyboard navigation feedback assesses accessibility for users with mobility or vision limitations.

Alt text feedback shows if screen reader users receive adequate context from visuals.

Design consistency reinforces brand identity and reduces cognitive load for visitors.

Caption availability feedback ensures multimedia is inclusive for hearing-impaired users.

White space evaluation highlights whether the layout feels cluttered or comfortably paced.

This overall question gauges the effectiveness of accessibility and inclusive design efforts.

This measures repeat-visit intent and overall loyalty to the website's offerings.

CTA feedback indicates whether prompts encourage users to take desired actions effectively.

Subscription engagement shows if users find ongoing content valuable enough to follow.

Share frequency reflects content relevance and the audience's willingness to advocate.

Personalization feedback reveals if tailored recommendations enhance user engagement.

Offer attractiveness measures the effectiveness of discounts, trials, or bonus content.

Accessibility of feedback channels shows if users feel their voice is heard.

Update frequency feedback allows us to align communication with user preferences.

Program satisfaction indicates the effectiveness of incentives in driving repeat engagement.

This gauges willingness to continue providing feedback, ensuring long-term improvement cycles.