Sign UpLogin With Facebook
Sign UpLogin With Google

Free Company Feedback Survey

50+ Expert Crafted Company Feedback Survey Questions

Measuring company feedback helps you uncover actionable insights that boost engagement and drive business growth. A company feedback survey uses targeted questions to collect employees' honest views on culture, leadership, and processes, giving you the data you need to celebrate wins and address pain points. Download our free template, loaded with company feedback survey questions you can use right away - or head to our form builder to customize your own survey in minutes.

Which of the following best describes your relationship with our company?
Current customer
Former customer
Potential customer
Employee
Partner
Other
I am satisfied with the quality of the company's products/services.
1
2
3
4
5
Strongly disagreeStrongly agree
I find the company's customer service responsive and helpful.
1
2
3
4
5
Strongly disagreeStrongly agree
I would recommend our company to others.
1
2
3
4
5
Strongly disagreeStrongly agree
What do you like most about our company?
What improvements would you suggest for our products or services?
What is your age range?
Under 18
18-24
25-34
35-44
45-54
55-64
65 or older
What is your gender?
Male
Female
Non-binary/Third gender
Prefer not to say
{"name":"Which of the following best describes your relationship with our company?", "url":"https://www.poll-maker.com/QPREVIEW","txt":"Which of the following best describes your relationship with our company?, I am satisfied with the quality of the company's products\/services., I find the company's customer service responsive and helpful.","img":"https://www.poll-maker.com/3012/images/ogquiz.png"}

Trusted by 5000+ Brands

Logos of Poll Maker Customers

Top Secrets Every Leader Must Know About Company Feedback Surveys

Implementing a company feedback survey is like shining a spotlight on how your team really feels. It goes beyond guesswork and uncovers honest insights that guide smarter decisions. With clear data in hand, leaders can boost morale, drive engagement, and fine-tune strategies fast.

To get started, define your objectives: what do you want to learn? Frame open-ended questions like "What do you value most about working here?" and "What can we improve to support your goals?" alongside rating scales for clarity. Test the flow with a small pilot group to spot unclear wording. A balanced mix keeps respondents engaged and minimizes survey fatigue.

Imagine a startup where remote employees feel siloed. A quick poll asking "How can we improve our communication channels?" can spark new routines. This scenario shows how targeted queries create actionable insights and immediate impact.

For expert-approved frameworks, follow Mailchimp's 5 Steps to Effective Survey Design. It highlights clear, unbiased questions and the power of pilot testing. And don't forget to nurture an open feedback culture - Understanding Feedback Culture outlines how regular check-ins build trust.

Ready to roll? Use our Feedback Survey template to jumpstart your process. With the right questions, you'll gather honest voices and drive real change. Remember: clarity and follow-through are your secret weapons.

3D voxel art illustrating the concept of online company feedback surveys on a dark blue background.
3D voxel art depicting online company feedback surveys, set against a dark blue background.

5 Must-Know Tips to Dodge Feedback Survey Mistakes

Even the best-designed company feedback survey can stumble if you ignore common pitfalls. Overlooking clear goals, leading questions, and survey length hurts response rates and data quality. Spotting these issues early saves time and frustration.

Avoid lengthy questionnaires that test patience. Slow surveys often end mid-response, skewing your findings. Steer clear of double-barreled or biased prompts - this tip comes from 11 Mistakes to Avoid When Creating Feedback Surveys. Instead, ask direct questions like "Did you feel your feedback was addressed effectively?" for actionable answers.

Picture a mid-size firm gathering feedback on a new workflow. Managers review vague comments that lack focus, then struggle to act. A concise, targeted survey would have delivered clear next steps and boosted team confidence.

Don't ignore device compatibility. According to 5 Best Practices for Designing Effective Customer Feedback Surveys, over 60% of respondents use mobile devices. Incorporate visuals like progress bars sparingly to guide participants without overwhelming them. Testing on various screen sizes ensures a smooth experience.

Keep it tight, relevant, and purposeful. Ask concrete prompts like "Which area needs more attention from leadership?" Use our Company Satisfaction Survey template to see how streamlined questions look in action. With clarity and a mobile-friendly design, you'll avoid common errors and gather feedback that truly drives improvement.

Employee Engagement Questions

These questions are designed to assess how connected and invested employees feel in their roles, identifying areas where engagement can be enhanced. The goal is to uncover motivational drivers and potential barriers to productivity. For more tailored dialogue prompts, explore our Employee One-On-One Questions Survey .

  1. How satisfied are you with your current role and responsibilities?

    Knowing how satisfied employees are with their roles allows us to identify mismatches between responsibilities and expectations. This helps optimize job design and improve overall engagement.

  2. Do you feel motivated to go above and beyond in your work?

    Motivation drives productivity and innovation. This question helps us see if employees feel compelled to exceed basic requirements in their role.

  3. How often do you receive recognition for your contributions?

    Regular acknowledgment fosters a positive work environment. Tracking recognition frequency informs our reward and appreciation programs.

  4. To what extent do you feel that your work aligns with the company's mission?

    Alignment with company purpose increases job satisfaction and retention. This insight guides communication of organizational goals.

  5. How confident are you in your ability to meet performance expectations?

    Employee confidence influences overall morale and output quality. Understanding confidence levels helps tailor support and resources.

  6. How well do you understand the goals and objectives of your team?

    Clear team objectives ensure focused effort and collaboration. This question highlights gaps in goal communication.

  7. Do you feel that your skills and strengths are effectively utilized?

    Utilizing employee strengths boosts productivity and job satisfaction. Identifying underused skills guides development opportunities.

  8. How likely are you to recommend our company as a great place to work?

    This is a key indicator of overall engagement and employer brand health. Recommendations signal strong advocacy and satisfaction.

  9. How clear are your career progression and growth opportunities?

    Visibility into advancement paths enhances motivation and retention. This helps HR refine career frameworks and training programs.

  10. How satisfied are you with the feedback you receive from your manager?

    Timely and constructive feedback drives continuous improvement. This question reveals if employees feel adequately coached.

Management Feedback Questions

This section focuses on how employees perceive leadership effectiveness, decision-making, and support levels. Gathering this insight helps refine management training and communication strategies. Learn more from our Review Survey resources.

  1. How would you rate the accessibility of your direct manager?

    Accessible managers foster open communication and trust. This question identifies potential barriers to approachability.

  2. How clear and consistent is the communication from leadership?

    Consistency in messaging reduces confusion and aligns expectations. Responses guide improvements in information sharing.

  3. Do you feel comfortable sharing new ideas with management?

    Encouraging idea sharing drives innovation. This question uncovers whether the environment feels psychologically safe.

  4. How effectively does management resolve conflicts within the team?

    Effective conflict resolution maintains team cohesion and morale. This insight informs leadership conflict-handling training.

  5. How would you assess the fairness of decisions made by leadership?

    Perceived fairness influences trust and respect. Feedback helps improve decision-making transparency.

  6. How well does your manager support your professional development?

    Support for growth opportunities boosts career satisfaction. Responses guide enhancement of mentoring programs.

  7. How transparent is upper management about company changes?

    Transparency fosters trust and reduces uncertainty. This question highlights gaps in change communication practices.

  8. How would you rate the responsiveness of management to employee concerns?

    Responsive leadership strengthens engagement and loyalty. Insights direct improvements to feedback channels.

  9. How effectively does management provide feedback on your performance?

    Constructive feedback is essential for growth and accountability. This helps tailor coaching and review processes.

  10. How satisfied are you with the strategic direction communicated by leadership?

    Clarity of strategic vision aligns efforts across the organization. This question evaluates how well that vision is shared.

Work Environment Questions

These questions evaluate the physical and virtual settings where employees spend their time, aiming to optimize comfort and productivity. Insights here drive decisions on office design, remote setups, and workplace safety. For broader organizational well-being metrics, see our Satisfaction Survey .

  1. How would you rate the comfort and ergonomics of your workspace?

    Ergonomic conditions directly impact health and productivity. This question identifies areas for workspace improvements.

  2. Are you satisfied with the availability of necessary tools and resources?

    Adequate tools enable efficient task completion. Feedback guides resource investment and procurement priorities.

  3. How safe do you feel in your work environment?

    Safety perception influences employee well-being. This question highlights potential hazards or protocol gaps.

  4. How well does the office layout support collaboration?

    Collaborative spaces drive innovation and teamwork. Responses inform workspace redesign for better interaction.

  5. How would you assess the cleanliness and maintenance of facilities?

    A clean environment boosts morale and health. This helps facility teams prioritize cleaning schedules and upkeep.

  6. How effective is the remote work setup (if applicable)?

    Effective remote infrastructure maintains productivity off-site. Insights guide technology and policy enhancements.

  7. How satisfied are you with the company's environmental sustainability efforts?

    Sustainable practices reflect corporate responsibility. Employee perception shapes future green initiatives.

  8. How well does the workplace accommodate diverse needs?

    Inclusive environments support all employees. Feedback directs accessibility and diversity improvements.

  9. How adequate are the break and refreshment areas?

    Quality break spaces aid rest and social interaction. Responses help upgrade facilities for well-being.

  10. How satisfied are you with the company's technology and software systems?

    Reliable technology underpins daily operations. This question spots gaps in IT support and system capabilities.

Company Policies Questions

These questions help assess employees' understanding and perception of organizational rules, procedures, and fairness. Clear policies foster a trusting and compliant workplace. Dive deeper into policy clarity with our Company Satisfaction Survey .

  1. How clear are the company's attendance and leave policies?

    Clarity in attendance rules reduces misunderstandings. This helps HR refine policy communication.

  2. How fair do you find the performance review process?

    Fair reviews enhance trust and motivation. Feedback guides adjustments to appraisal methodologies.

  3. How accessible are policy documents and resources?

    Easy access to policy information prevents compliance errors. This question highlights navigation or availability issues.

  4. How effectively do policies support work - life balance?

    Policies that promote balance improve retention and satisfaction. Insights inform enhancements to benefits and flexibility.

  5. How well do you understand the company's code of conduct?

    Understanding conduct guidelines ensures ethical behavior. This helps tailor training and awareness programs.

  6. How fair is the company's compensation and benefits structure?

    Perceived fairness in pay influences morale and loyalty. Responses guide benchmarking and benefits reviews.

  7. How transparent is the company's policy on salary reviews?

    Transparency in pay processes builds trust. Feedback highlights needs for clearer review timelines.

  8. How effectively are policy changes communicated to employees?

    Timely policy updates prevent confusion. This question evaluates communication channels and frequency.

  9. How confident are you in the company's confidentiality and privacy policies?

    Strong data practices protect both employees and the organization. Insights direct privacy training initiatives.

  10. How satisfied are you with the grievance and dispute resolution process?

    Effective resolution procedures maintain workplace harmony. Feedback highlights areas for process improvement.

Communication & Culture Questions

This set examines how information flows and how cultural values are experienced across the organization. Understanding these dynamics helps strengthen alignment and employee belonging. For customer-focused methods, check our Customer Feedback Survey .

  1. How effective is internal communication across departments?

    Cross-departmental clarity prevents silos and duplication. This question pinpoints communication breakdowns.

  2. How well do team meetings foster open dialogue?

    Open forums encourage idea-sharing and problem-solving. Insights guide improvements in meeting structure.

  3. How inclusive do you find the company's culture?

    An inclusive culture boosts creativity and engagement. Feedback identifies gaps in inclusion initiatives.

  4. How comfortable do you feel giving honest feedback?

    Psychological safety encourages continuous improvement. This question measures trust in feedback channels.

  5. How effectively are cross-functional projects communicated?

    Clear project communication ensures alignment and efficiency. Responses guide process enhancements.

  6. How well do social events support team bonding?

    Social gatherings strengthen relationships beyond work tasks. Feedback helps design more engaging events.

  7. How clear and timely are organization-wide announcements?

    Timely updates keep everyone informed and aligned. This question highlights information delivery gaps.

  8. How well does leadership model the desired company culture?

    Leadership behavior sets cultural norms. Responses show if actions align with stated values.

  9. How supported do you feel in expressing diverse perspectives?

    Valuing diverse views drives innovation and fairness. This informs inclusion and equity efforts.

  10. How satisfied are you with the company's approach to conflict resolution?

    Effective conflict management preserves team harmony. Feedback guides improvements to mediation practices.

Career Development Questions

These questions measure perceptions of growth, learning, and progression opportunities within the organization. The insights help shape training, mentorship, and promotion pathways. Discover group-focused feedback strategies in our Support Group Feedback Survey .

  1. How satisfied are you with the training opportunities provided?

    Access to relevant training drives skill enhancement and retention. This question highlights gaps in learning offerings.

  2. How clear is the path for career advancement within the company?

    Transparency in advancement paths motivates goal-setting. Feedback guides clearer career mapping.

  3. How often do you discuss your career goals with your manager?

    Regular career conversations foster development alignment. This insight informs coaching cadences.

  4. How well does the company invest in employee skill development?

    Investment in skills signals commitment to growth. Responses shape budget priorities for learning programs.

  5. How supported do you feel in pursuing professional certifications?

    Support for certification drives professional credibility. This uncovers barriers to credentialing assistance.

  6. How satisfied are you with mentorship or coaching programs?

    Effective mentorship accelerates career growth. Feedback steers enhancements to coaching frameworks.

  7. How effectively does the company recognize internal promotions?

    Recognition of promotions reinforces career pathways. This question reveals transparency in advancement announcements.

  8. How adequate are the resources for leadership development?

    Leadership training prepares future leaders. Insights guide resource allocation for executive programs.

  9. How would you rate the feedback process for career growth?

    Constructive career feedback directs improvement steps. This helps refine evaluation mechanisms.

  10. How confident are you in achieving your long-term career objectives here?

    Employee confidence in long-term success fosters loyalty. Responses inform retention and succession planning.

FAQ

What are the key questions to include in a company feedback survey?

Include example questions that cover job satisfaction, manager support, team collaboration, work-life balance, and growth opportunities in your company feedback survey template. Use a mix of Likert scales for quantitative data and open-ended prompts to capture detailed opinions. This balanced approach ensures you gather comprehensive feedback.

How can I design a company feedback survey that yields actionable insights?

Start by defining objectives, then build your free survey template with clear, focused questions. Use a mix of rating scales and open-ended prompts, pilot test for clarity, and refine based on feedback. Ensure questions align with key performance areas. This structured approach helps your company feedback survey generate actionable insights.

Why is it important to ask about employee satisfaction in a company feedback survey?

Asking about employee satisfaction in your company feedback survey template reveals morale levels, identifies areas for improvement, and correlates with productivity and retention. Including targeted satisfaction questions in a free survey helps leadership prioritize initiatives that boost engagement, reduce turnover, and foster a positive workplace culture.

What are effective ways to measure employee engagement through survey questions?

Use a pulse survey template with consistent Likert-scale questions on goal clarity, recognition, and team collaboration. Include example questions like "I feel valued." Add scenario-based prompts to gauge motivation. Schedule short, recurring "free survey" check-ins monthly for quantitative scores and qualitative insights.

How do I ensure anonymity and honesty in company feedback surveys?

Use a third-party anonymous survey template that removes identifiable fields and encrypts responses. Clearly communicate privacy policies in your free survey invite and avoid tracking IPs. Share only aggregate results without names. This transparent approach builds trust, encourages honest participation, and ensures candid company feedback.

What are the best practices for analyzing company feedback survey results?

Begin by cleaning and coding survey data from your company feedback survey template. Segment responses by department or tenure, then apply data visualization tools to highlight trends. Compare results against industry benchmarks. Summarize key findings in a concise report. This snippet-friendly approach accelerates insight generation and drives strategic actions.

How often should a company conduct feedback surveys to monitor employee satisfaction?

Conduct a comprehensive company feedback survey quarterly using your survey template to track long-term trends. Supplement with monthly pulse checks or free survey mini-assessments to capture real-time sentiment. This cadence balances meaningful data collection with minimal survey fatigue, ensuring continuous monitoring of employee satisfaction.

What are common pitfalls to avoid when creating a company feedback survey?

Avoid common pitfalls like leading or double-barreled items, overly lengthy surveys, and unclear rating scales in your company feedback survey template. Don't neglect pilot testing, skip demographic questions, or ignore mobile optimization. Steering clear of these errors ensures higher data quality and a free survey experience that respondents will complete.

How can I encourage higher participation rates in company feedback surveys?

Increase response rates by using a concise survey template under 10 minutes, clarifying the survey's purpose, and offering small incentives. Promote your free survey via multiple channels, send timely reminders, and ensure mobile-friendly design. Emphasize anonymity and share how feedback drives change to build trust and boost participation.

What role does leadership play in responding to company feedback survey results?

Leadership plays a critical role by reviewing results from your company feedback survey template, communicating key findings, and prioritizing action plans. Executives should host follow-up meetings, set measurable goals based on free survey insights, and demonstrate commitment through visible changes. Strong leadership accountability builds trust and drives continuous improvement.