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Free Lululemon Survey

50+ Expert Crafted Lululemon Survey Questions

Surveys > Marketing

Discover how to boost loyalty and refine your athletic apparel offerings by measuring Lululemon's customer satisfaction and brand perception with our targeted survey. This survey captures key insights on shopping experience, product performance, and community engagement to help you make data-driven decisions. Download our free template - loaded with example questions - or jump into our online form builder to customize your own survey if you want more flexibility.

How satisfied are you with your overall experience at Lululemon?
1
2
3
4
5
Very dissatisfiedVery satisfied
Please rate the quality of the products you purchased.
1
2
3
4
5
Very dissatisfiedVery satisfied
How satisfied are you with the environment and service in our physical stores?
1
2
3
4
5
Very dissatisfiedVery satisfied
How often do you shop at Lululemon?
Weekly
Monthly
Every few months
Rarely
This is my first purchase
How likely are you to recommend Lululemon to a friend or family member?
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2
3
4
5
Not at all likelyExtremely likely
What did you enjoy most about your experience with Lululemon?
What suggestions do you have for improving our products or services?
What is your age range?
Under 18
18-24
25-34
35-44
45-54
55+
What is your gender?
Female
Male
Non-binary
Prefer not to say
Other
How did you hear about Lululemon?
In-store
Social media
Online search
Friend or family
Other
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Top Secrets Unveiled: Master Your Lululemon Survey Now

Lululemon survey insights shine a light on customer passions and behaviors. When you ask the right questions, you get clear signals instead of noise. That clarity helps you shape events, product drops, and in-store experiences.

To tailor questions that hit home, you need a deep understanding of who Lululemon shoppers are. A recent analysis by Start.io in Lululemon Target Market & Customer Demographics spots key traits like age, lifestyle, and income. Use these segments to ask focused questions on performance, style, or community programs. This step guards against generic feedback that fails to guide your next move.

Lululemon excels at community-driven experiences, from pop-up yoga classes to its Ambassador Program. According to Lululemon's Experiential Marketing Strategy, authenticity and engagement matter most. Reflect that spirit in your survey by asking about event experiences or brand touchpoints. You'll uncover insights that fuel deeper loyalty.

In a typical in-store survey, you might ask: "What do you value most about our store atmosphere?" or "How likely are you to recommend our products to a friend?" These concrete, open-ended questions spark honest, rich feedback. They're easy to turn into action items.

Need more inspiration? Explore a library of options in the 50+ Expert-Recommended Lululemon Survey Questions. Also, don't let mobile friction kill your response rate. The Mobile Survey Best Practices guide notes that concise, thumb-friendly layouts boost completion by up to 20%.

For athleisure brands, context matters. Imagine a guest fills out your quick Activewear Survey right after a sweaty yoga session. They're warm, honest, and ready to share. That moment captures true sentiment.

When you wrap these ideas into your next poll, you'll walk away with precision data. Clear segments, immersive questions, and mobile-friendly design become your secret sauce. Apply these tips to ignite your community. Watch loyalty scores climb.

Before you launch, pilot your survey with a small group. Ask five brand ambassadors to review question clarity and flow. Note any confusing prompts and trim where needed. A quick test can save hours of cleanup.

Graphic illustrating the impact of Leisure Activities survey questions on insights and outcomes.
Graphical illustration of Leisure Activities survey questions assessing relevance and impact.

Don't Launch Your Lululemon Survey Until You Avoid These Common Pitfalls

Launching a Lululemon survey without a clear plan can backfire. Too often brands skip crucial steps and end up with low response rates or confusing data. A well-run survey can deliver a roadmap for new collections, store layouts, or community events. Let's tackle the most common mistakes so you can avoid wasted effort.

Mistake #1: Asking vague, all-purpose questions. If you open with "Rate our products" you'll get generic scores that lead nowhere. Instead, refine to "How well did our new Align leggings fit during your last yoga session?" or "Which color of our Swiftly Tech top appeals most to you?" These specific prompts spark actionable feedback.

Mistake #2: Overlooking mobile usability. A study by The London Economic reports that long forms on small screens see 30% higher abandonment. Test your layout on different devices, and simulate low-signal conditions so your survey loads fast. Trim content, use a progress bar, and keep buttons thumb-friendly.

Mistake #3: Ignoring sample bias. If you only survey morning workshop attendees, you'll miss the weekend warriors who shop later. In one store test, midday shoppers skipped our tablet survey entirely. Rotate times, offer both email and in-store links, and aim for a balanced cross-section of your community.

Mistake #4: Skipping the pilot test. Within minutes of a live launch, testers flagged a confusing double-negative about returns. Without that pilot, you'd collect data that requires hours of cleaning. Run a quick test with five colleagues, note any roadblocks, and polish the flow before you publish.

Mistake #5: Failing to close the loop. Gathering feedback only to sit on it frustrates loyal fans. Share top takeaways and planned changes in a follow-up email or social post. Transparency builds trust, so let participants know you listened.

Avoid these pitfalls before your next Customer Satisfaction Survey. Keep questions clear, test for mobile, and plan your follow-up strategy. This simple checklist ensures your Lululemon survey delivers the insights you crave.

Product Satisfaction Questions

These questions explore shoppers' satisfaction with Lululemon apparel quality, fit, and performance to inform product development and improvements. Insights will guide design tweaks and material choices for future releases. For more on apparel-focused feedback, see our Apparel Survey .

  1. How satisfied are you with the overall quality of your most recent Lululemon purchase?

    This measures general satisfaction to identify strengths and pain points in product offerings.

  2. How would you rate the comfort level of the item you bought?

    Comfort is a core selling point for activewear and this pinpoints fit and feel performance.

  3. How satisfied are you with the durability of the fabric and seams?

    Durability feedback helps assess long-term value and potential manufacturing issues.

  4. How do you feel about the design and style of the product?

    Design appeal drives purchase motivation; this question captures aesthetic opinions.

  5. How would you rate the material quality compared to competing brands?

    Comparative insights reveal if Lululemon stands out or needs improvement versus rivals.

  6. How accurate was the fit relative to the size chart you used?

    Fit accuracy helps refine sizing guidelines and reduces return rates.

  7. How satisfied are you with the color and pattern options available?

    Color variety can influence customer choice and repeat purchases.

  8. To what extent did the product meet your performance expectations?

    This captures functional performance in real-world use, such as stretch or moisture-wicking.

  9. How would you rate the value for the price you paid?

    Value perception affects willingness to pay premium prices and overall satisfaction.

  10. How likely are you to consider repurchasing this product?

    Repurchase intent signals loyalty and satisfaction with the product experience.

Brand Perception Questions

This section assesses how customers perceive Lululemon's brand identity, values, and market position. Responses will help refine messaging and branding strategies. Check our Athleisure Wera Survey for related insights.

  1. How would you describe Lululemon's brand personality in one word?

    Captures immediate brand associations and emotional response in customer minds.

  2. How strongly do you associate Lululemon with high-quality activewear?

    Measures brand equity in the activewear segment compared to alternatives.

  3. How well does Lululemon represent values like sustainability and wellness?

    Assesses alignment between brand communications and customer expectations.

  4. To what extent do you perceive Lululemon as an innovative brand?

    Innovation perception influences willingness to try new products and collections.

  5. How likely are you to recommend Lululemon to friends based on brand image?

    Combines brand perception with referral intent for word-of-mouth potential.

  6. How does Lululemon compare to other premium activewear brands?

    Competitive positioning insight reveals differentiation or overlap in the market.

  7. How authentic do you find Lululemon's marketing and campaigns?

    Authenticity builds trust and loyalty; gauging sincerity helps refine messaging.

  8. How well does Lululemon cater to diverse body types and lifestyles?

    Inclusivity perceptions impact brand appeal across demographics.

  9. What is your level of trust in Lululemon's product claims?

    Trust influences purchase decisions, especially for performance and health-related claims.

  10. How aspirational do you find the Lululemon brand?

    Aspirational value drives premium positioning and customer aspirations.

Shopping Experience Questions

These questions evaluate in-store and online shopping journeys to enhance customer satisfaction and streamline operations. Feedback will identify friction points and opportunities for seamless service. Explore related metrics in our Retail Survey .

  1. How satisfied were you with the ease of finding what you wanted in-store or online?

    Identifies navigation and merchandising effectiveness across channels.

  2. How would you rate your checkout experience at Lululemon?

    Checkout satisfaction impacts overall purchase completion and cart abandonment.

  3. Did you find store staff or online chat support helpful?

    Staff assistance quality is critical for resolving queries and driving conversion.

  4. How intuitive did you find the website/app interface?

    Usability feedback directs UI/UX improvements for smoother navigation.

  5. How satisfied are you with delivery or pickup options?

    Logistics satisfaction influences repeat purchases and brand reputation.

  6. How easy was it to process an exchange or return?

    Returns management affects customer trust and ongoing loyalty.

  7. How valued did you feel during your shopping experience?

    Personalized service and attention drive emotional connection to the brand.

  8. How likely are you to shop at Lululemon again based on this experience?

    Repurchase intent combines multiple aspects of the customer journey.

  9. How would you rate the availability of your desired sizes and styles?

    Stock availability is crucial to prevent lost sales and frustration.

  10. Did you receive any post-purchase follow-up communication?

    Follow-up engagement encourages feedback, loyalty, and future purchases.

Loyalty and Recommendation Questions

Gauge customer loyalty levels and referral potential to strengthen advocacy programs and retention strategies. Data will inform loyalty tiers and rewards optimization. For benchmarking, see our Sample Customer Loyalty Survey .

  1. How likely are you to recommend Lululemon to a friend or colleague?

    This Net Promoter Score (NPS) question tracks overall advocacy strength.

  2. How often do you purchase from Lululemon in a 12-month period?

    Purchase frequency indicates engagement level and brand reliance.

  3. Which loyalty program benefits motivate you the most?

    Identifies the most valued rewards to optimize loyalty offerings.

  4. How satisfied are you with the Lululemon loyalty program?

    Overall loyalty satisfaction reveals gaps in member experience.

  5. What would encourage you to increase your purchase frequency?

    Uncovers incentives or experiences that drive repeat business.

  6. How likely are you to explore new Lululemon product lines?

    Measures openness to cross-sell and diversified product uptake.

  7. Have you referred anyone to Lululemon in the past year?

    Referral behaviors show real-life advocacy beyond survey intent.

  8. What improvements would increase your loyalty to Lululemon?

    Direct suggestions guide program refinement and customer retention.

  9. How well do loyalty rewards reflect your shopping preferences?

    Alignment with preferences affects perceived program value.

  10. Would you consider Lululemon as your go-to brand for activewear?

    Encapsulates ultimate brand loyalty and category preference.

Digital & Online Experience Questions

This set evaluates digital touchpoints, including website and mobile app interactions, to ensure a cohesive omnichannel experience. Responses will prioritize tech enhancements and content strategies. For broader CX insights, explore our Customer Experience Survey .

  1. How often do you use the Lululemon mobile app?

    Usage frequency indicates app engagement and potential for digital campaigns.

  2. How would you rate the load speed of our website or app?

    Performance impacts user satisfaction and bounce rates.

  3. How satisfied are you with the product information provided online?

    Quality of descriptions and media influences purchase confidence.

  4. Did you encounter any errors or glitches during your session?

    Error reporting helps developers fix technical issues promptly.

  5. How useful are the online reviews and ratings on our site?

    Social proof drives trust and informed decision-making.

  6. How clear and helpful are our online size guides?

    Accurate fit guidance reduces returns and enhances satisfaction.

  7. How likely are you to use online styling or virtual appointment features?

    Interest in digital services shapes future feature development.

  8. How satisfied are you with the search functionality on our website?

    Search effectiveness is critical for finding products quickly.

  9. How well does our digital platform integrate with in-store experiences?

    Omnichannel cohesion drives seamless customer journeys.

  10. How likely are you to revisit our site or app for inspiration?

    Content engagement signals interest and brand relevance online.

Community & Wellness Engagement Questions

This category uncovers customer involvement in Lululemon-sponsored events, classes, and community initiatives. Feedback guides program expansion and location-based offerings. Learn more in our Activewear Survey .

  1. Have you attended any Lululemon community events or classes?

    Attendance tracking shows program reach and popularity.

  2. How satisfied were you with the instructors and content?

    Quality of instruction impacts overall event satisfaction.

  3. How likely are you to join future Lululemon-sponsored activities?

    Future participation intent measures community engagement strength.

  4. How well do in-store events reflect your wellness interests?

    Relevance alignment drives higher attendance and loyalty.

  5. How would you rate communication about upcoming community programs?

    Clear messaging ensures customers stay informed and engaged.

  6. How inclusive and welcoming did you find the community atmosphere?

    Inclusivity fosters a supportive environment and brand affinity.

  7. What types of wellness events would you like to see more of?

    Direct suggestions shape future programming to meet customer needs.

  8. How likely are you to share these events with friends?

    Referral potential amplifies community growth organically.

  9. How do you prefer to receive updates about classes and events?

    Preferred channels guide targeted communications strategies.

  10. How much do community activities influence your perception of Lululemon?

    Community involvement can enhance brand image and loyalty.

FAQ

How can I create effective survey questions to assess customer satisfaction with Lululemon products?

Use clear, targeted questions measuring fit, performance, and quality with a Likert scale and open-ended follow-ups. Leverage a customer feedback survey template to streamline question flow, include example questions about material comfort, and test with a free survey tool to refine phrasing and capture actionable Lululemon satisfaction insights.

What are the key areas to focus on when designing a Lululemon customer feedback survey?

Identify product quality, shopping experience, brand perception, pricing, and sustainability. Use an online survey template to organize sections, add example questions for each area, and offer a free survey preview. Prioritize clarity, balanced rating scales, and optional comments to gather comprehensive Lululemon feedback.

How do I measure customer perceptions of Lululemon's product quality in a survey?

Measure perceptions using a 5-point Likert scale on durability, comfort, and style, plus open-ended prompts. Download a product quality survey template to structure sections, include example questions on fabric performance, and test with a free survey preview. Analyze average scores and thematic responses for clear Lululemon insights.

What questions should I include to evaluate the online shopping experience on Lululemon's website?

Incorporate questions on site navigation ease, product filter accuracy, mobile responsiveness, checkout simplicity, and page load time. Use an ecommerce survey template with example questions, such as rating the clarity of product descriptions. Offer a free survey preview to refine wording and capture detailed Lululemon online experience feedback.

How can I assess customer opinions on Lululemon's pricing strategy through a survey?

Ask customers to rate perceived value, price fairness, and willingness to purchase at different price points. Use a pricing strategy survey template with example questions, like value-for-money comparisons. Include open-ended follow-ups and a free survey test to refine scales and capture clear opinions on Lululemon's pricing approach.

What survey questions can help gauge customer loyalty towards the Lululemon brand?

Include Net Promoter Score (NPS) questions like "How likely are you to recommend Lululemon?" plus repurchase intent and brand affinity items. Use a customer loyalty survey template with example questions on loyalty drivers. Offer a free survey preview to test scoring scales and identify promoters, passives, and detractors effectively.

How do I incorporate questions about Lululemon's sustainability efforts into a customer survey?

Add a sustainability section with rating scales on eco-friendly materials, recycling programs, and corporate responsibility. Use a sustainability survey template with example questions about Lululemon's environmental impact efforts. Include open-ended prompts and a free survey preview to refine wording and gather actionable feedback on brand sustainability perception.

What are effective ways to ask about Lululemon's brand perception in a survey?

Use closed-ended scales on brand attributes (quality, innovation, community) and image association grids. Incorporate open-ended questions and semantic differential scales. Download a brand perception survey template with example questions, test with a free survey version, and refine phrasing to capture honest Lululemon brand perception and emotional resonance.

How can I evaluate the effectiveness of Lululemon's marketing campaigns through customer feedback?

Evaluate campaign effectiveness by asking about ad recall, message clarity, channel preference, and purchase influence. Use a marketing feedback survey template with example questions on campaign touchpoints. Include a free survey trial to test timing and phrasing. Analyze quantitative ratings and open-ended comments for actionable Lululemon marketing insights.

What questions should I ask to understand customer satisfaction with Lululemon's in-store experience?

Ask customers to rate store cleanliness, staff knowledge, product availability, and ambiance. Include open-ended follow-ups for improvement suggestions. Use an in-store experience survey template with example questions and a free survey preview. Optimize rating scales and question order to ensure clear, actionable insights on Lululemon's brick-and-mortar satisfaction.

Related Survey Questions

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