Free Food Truck Survey

This question assesses the customer's general satisfaction level, providing a benchmark for future performance improvements. It's essential for tracking changes in customer sentiment over time.

By measuring revisit intention, you can gauge customer loyalty and predict future sales. It also highlights areas where follow-up marketing may boost repeat visits.

Understanding purchase drivers helps refine your value proposition and target promotions more effectively. This insight guides product positioning and messaging.

This question evaluates interpersonal interactions that shape the customer experience. Positive staff engagement often correlates with higher satisfaction scores.

Identifying top referral sources informs your marketing and advertising efforts. It helps allocate budget to the most effective channels.

Assessing satisfaction with service speed reveals operational bottlenecks. It also informs staffing and process adjustments to reduce delays.

Gathering feedback on ambiance ensures your environment meets guest needs. Comfort plays a key role in overall satisfaction and dwell time.

Cleanliness impacts customer trust and perceived food safety. Monitoring this metric helps maintain high hygiene standards.

This question measures responsiveness and problem-resolution skills. Strong issue handling drives positive word-of-mouth referrals.

This recommendation metric acts as a proxy for net promoter score, indicating brand advocacy. It directly relates to organic growth potential.

Accuracy in order fulfillment is crucial for customer satisfaction and repeat business. This question identifies frequency of mistakes to improve quality control.

Handling special requests reflects flexibility and customer-centric service. Tracking this highlights staff training needs.

Consistency in serving portions builds trust and reduces waste. It ensures customers feel they receive fair value.

Meal presentation influences perceived food quality and brand image. This helps refine plating and packaging standards.

Availability issues can lead to lost sales and frustration. Identifying common stockouts guides inventory management improvements.

Speed of service is a key competitive factor for food trucks. This question highlights operational efficiency or areas needing optimization.

Communication during delays can mitigate negative reactions. This question assesses transparency and customer care.

Smooth payment experience is essential for convenience and security. Feedback here helps identify POS or backend issues.

Professionalism ensures a positive brand impression and customer comfort. It also underpins long-term loyalty.

This question connects service quality perceptions to future purchase intent. It shows if service performance drives repeat visits.

Identifying top-performing dishes helps you highlight best sellers and optimize inventory. Qualitative reasons inform ingredient and recipe tweaks.

Direct suggestions pinpoint demand for new flavors or removal of underperforming items. It drives targeted menu evolution.

Variety impacts customer satisfaction and repeat visits. It ensures your menu appeals to diverse dietary needs.

This question identifies opportunities to include vegan, gluten-free, or allergen-friendly options. It expands your customer base.

Perceived value is a balance of cost and quantity. This insight helps adjust price points and serving sizes.

Exploring new flavor requests drives innovation and seasonal specials. It keeps the menu fresh and exciting.

This metric shows willingness to explore and can inform the rollout pace for limited-time offers. It gauges appetite for novelty.

Clear descriptions reduce order errors and align expectations. It also enhances customer confidence in choices.

Nutrition transparency can be a competitive differentiator. This reveals whether to highlight calorie counts or ingredient sourcing.

Interest in bundled offerings can increase average spend per order. It guides creation of value-focused packages.

Pinpointing discovery channels (social media, word-of-mouth, events) helps allocate marketing resources effectively. It reveals your strongest referral sources.

Identifying active platforms ensures your content reaches an engaged audience. It guides where to increase posting frequency.

Effective branding attracts new customers and boosts recognition. This feedback helps refine design and visibility tactics.

Awareness of campaigns indicates reach and effectiveness. It shows whether promotional spend drives engagement.

Understanding preferred deals (discounts, loyalty points, freebies) guides campaign design. It aligns offers with customer motivation.

Assessing loyalty program impact helps improve retention strategies. It indicates program strengths and areas for enhancement.

Event visibility can drive foot traffic and brand awareness. Feedback here shapes your event participation plan.

Subscription interest signals openness to ongoing engagement. It helps build a direct communication channel.

Collaborations can extend your reach and credibility. This insight identifies effective influencer partnerships.

Customer suggestions on advertising channels help prioritize budget allocation. It reveals channels with high perceived ROI.

Location convenience directly impacts foot traffic and sales volume. This feedback helps you choose high-impact spots.

Comfort amenities influence dwell time and overall enjoyment. It identifies needs for portable seating or shade.

Legible signage reduces order confusion and speeds service. It also contributes to a smooth customer journey.

Managing lines and parking can prevent frustration and congestion. This insight helps refine crowd-control measures.

Operational staff interactions are key touchpoints for positive experiences. This question highlights training needs.

Identifying sanitation gaps ensures compliance with health standards. It maintains customer trust in food safety.

Aligning service hours with customer routines maximizes sales opportunities. Feedback here guides schedule adjustments.

Digital ordering convenience can boost upfront sales and reduce wait times. This question assesses tech integration success.

Billing accuracy is fundamental for trust and repeat business. Identifying errors helps tighten financial controls.

Open-ended suggestions often reveal innovative ideas from frontline perspectives. This drives continuous process refinement.

Age data enables segmentation for targeted promotions and menu design. Different age groups have distinct dining preferences and budgets.

Employment insights help schedule promotions for peak availability times. It also affects average spending patterns.

Household composition influences portion and combo meal preferences. It guides bundle offerings and pricing models.

Understanding spending habits informs pricing strategies and loyalty incentives. It indicates the perceived value of your offerings.

Dietary segmentation supports targeted menu development and messaging. It ensures you cater to key customer groups.

Group dynamics influence order size and menu preferences. It helps tailor portion deals and seating arrangements.

Knowing motivations (convenience, price, taste) aligns your marketing focus. It highlights your strongest selling points.

Frequency of street-food consumption gauges market potential and brand loyalty. It benchmarks your truck against other vendors.

Preferred payment channels inform POS setup and transaction speed optimizations. It ensures you meet customer expectations.

Location data supports geo-targeted promotions and expansion planning. It indicates where to focus future events or marketing.