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Free Epic Survey

50+ Expert Crafted Epic Survey Questions

Measuring epic experiences uncovers the standout moments that turn users into loyal advocates. An epic survey is a targeted set of questions designed to capture those high-impact insights and help you craft unforgettable customer journeys. Grab our free template of epic survey questions, packed with sample prompts - or if this free one doesn't meet your needs, head over to our online form builder to tailor your own survey.

How satisfied are you with your overall experience of the Epic Survey?
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2
3
4
5
Very dissatisfiedVery satisfied
The questions in the Epic Survey were clear and easy to understand.
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5
Strongly disagreeStrongly agree
The length of the Epic Survey was appropriate.
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4
5
Strongly disagreeStrongly agree
Which feature of the Epic Survey did you find most valuable?
Clarity of questions
Relevance of content
Survey length
Ease of navigation
Other
What is your profession or industry?
What suggestions do you have for improving the Epic Survey?
How likely are you to recommend the Epic Survey to a colleague?
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2
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Very unlikelyVery likely
What is your age range?
Under 18
18-24
25-34
35-44
45-54
55-64
65 or older
What is your gender?
Male
Female
Prefer not to say
Other
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Top Secrets to Crafting an Epic Survey That Gets Real Insights

Launching an epic survey starts with a clear purpose that resonates with your audience. You want responses you can actually act on. Align your questions with strategic goals to guide real decisions, not just gather numbers. An epic survey builds trust, uncovers hidden needs, and steers your team toward growth.

First, nail down your goal and map out your audience's context. Ask whether you're measuring satisfaction, testing a new feature, or gauging market interest. Craft concise, focused questions like "What do you value most about our service?" or "Which feature would you use first?" Keep your survey concise to respect respondents' time.

Imagine an indie game studio set to launch its next title. By running a quick poll, they pinpointed players' top feature requests and fine-tuned their roadmap. This simple step cut weeks off their development cycle and proved the power of asking straight to the source. Analysis became faster, insights landed richer, and the team stayed aligned.

Next, mix question formats to keep momentum and depth. A narrative review of data-collection guidelines shows that embedding patient-reported outcomes into workflows can deliver real-time, actionable feedback (PMC Narrative Review). Though centered on healthcare, the lesson applies here: make your survey part of everyday activities, not an afterthought. Interoperability between tools ensures seamless data flow.

Finally, set up strong governance and train your team on best practices. A scoping review of the Epic EHR system underlines the value of continuous training and oversight (JMIR Scoping Review). Pilot your draft with a small audience, refine based on feedback, then scale. Explore a Customer Feedback Survey template to see these principles in action.

3D voxel art illustrating the concept of epic surveys with a dark blue background.
3D voxel art depicting online surveys with engaging elements on a dark blue background.

4 Must-Know Tips to Dodge Survey Pitfalls and Level Up

Even the best-intentioned epic survey can stumble if you overlook common traps. Too many questions, vague wording, and ignored mobile design all sap your response rates. Getting ahead of these pitfalls ensures you gather reliable insights without waste. Let's cover the top mistakes to avoid and keep your survey on track.

First, avoid survey bloat by keeping it under 30 questions; beyond that, you'll often see mass drop-off before question ten. In one multiyear survey, clinicians reported low completion rates due to length (PMC Satisfaction Study). Instead, limit sections and group similar items. Try "How satisfied are you with our support?" as a concise, targeted query.

Second, watch your wording to avoid bias and confusion. Leading language and jargon can skew results and mask true sentiment. Craft neutral questions everyone understands - avoid terms only insiders use. For help, check out our Review Survey templates, where clarity drives honest answers.

Third, don't skip pilot testing. A study of physician EHR use found that tailored testing boosts usability and satisfaction (JMIR Survey Study). Test on multiple devices to confirm layout and flow. Pilot feedback catches typos, misalignments, and navigation glitches early.

Finally, commit to continual improvement. Remember to respect respondents' time and acknowledge their input to show you value their voices. Refine questions based on early feedback and retest before going wide. By avoiding these mistakes, you'll transform your next survey from a guess into a growth engine.

Epic Engagement Questions

This section explores how users interact with your product on a regular basis, revealing patterns and opportunities for deeper involvement. By pinpointing active behaviors, you can tailor features that boost engagement and retention. Quiz Survey

  1. How often do you use our platform each week?

    This question measures frequency of platform use to identify habitual patterns. Understanding weekly use helps optimize content scheduling and feature rollouts.

  2. Which features do you find most engaging?

    This helps you identify high-impact areas that hold user interest. Focusing on top features supports resource allocation for further enhancement.

  3. On average, how long do you spend in a single session?

    Session length indicates whether the product is meeting user needs effectively. Longer sessions may signal deeper engagement, while shorter ones might highlight friction points.

  4. How likely are you to share content from our platform with others?

    Sharing behavior reflects both satisfaction and brand advocacy. High sharing rates often lead to organic growth and increased user acquisition.

  5. What motivates you to return to our product regularly?

    Understanding motivators helps in crafting targeted reminders and features that align with user goals. It can also inform loyalty and rewards programs.

  6. Which device do you typically use to access our platform?

    Device preference data ensures that you prioritize development on the most-used channels. It also highlights opportunities to improve cross-device consistency.

  7. How often do you interact with our in-app notifications or updates?

    This question gauges the effectiveness of your communication strategy. Frequent interaction suggests notifications are relevant and timely.

  8. How satisfied are you with our interactive elements (e.g., buttons, forms)?

    Assessing satisfaction with interactive components reveals UX strengths and weaknesses. It guides design tweaks for smoother interactions.

  9. How often do you customize your settings or profile?

    Customization frequency indicates user investment and personalization needs. High customization suggests users value control over their experience.

  10. What could we add or change to increase your day-to-day engagement?

    This open-ended question uncovers fresh ideas directly from users. It provides actionable insights for new feature development.

Epic Feedback Questions

Gathering targeted feedback allows you to refine product features and address user pain points swiftly. The insights collected here will fuel continuous improvement and customer loyalty. Customer Feedback Survey

  1. How would you rate the overall usability of our product?

    A rating question offers a quick benchmark for user sentiment. It helps track improvements over time by establishing a baseline score.

  2. What is the single biggest improvement we could make?

    Focusing on the top recommendation highlights key priorities for development. It also signals to users that their opinions drive your roadmap.

  3. Have you encountered any errors or bugs recently?

    Identifying issues promptly helps you maintain a high-quality user experience. This question surfaces technical problems before they escalate.

  4. How clear are our instructions and documentation?

    Clarity of guidance affects user success and satisfaction. This feedback directs efforts to refine help resources and onboarding flows.

  5. How responsive do you find our customer support team?

    Perceived support responsiveness impacts customer retention and advocacy. Low responsiveness scores indicate areas needing staff training or process changes.

  6. Which new feature would you most like to see next?

    Feature preference data helps prioritize the backlog based on user demand. It also fosters a collaborative relationship with your audience.

  7. How likely are you to recommend our product to a friend?

    This is a variant of the Net Promoter Score and gauges advocacy. High recommendations often correlate with strong loyalty and growth potential.

  8. Did our last update meet your expectations?

    Feedback on recent changes ensures that updates align with user needs. It helps you iterate quickly on features that fall short.

  9. What barriers, if any, prevent you from using our service more often?

    Understanding obstacles guides removal of friction and improves adoption rates. It can reveal issues from pricing to usability.

  10. Any additional comments or suggestions?

    An open field invites unique insights that structured questions might miss. It often uncovers creative or unexpected feedback.

Epic Usability Questions

This set delves into the user experience and ease-of-use of your product. By focusing on usability metrics, you can streamline interfaces and reduce friction. Tool Survey

  1. How intuitive did you find our navigation menu?

    Evaluating menu intuitiveness helps improve content discoverability. Clear menus reduce user frustration and support goal completion.

  2. Were you able to complete your primary task without assistance?

    Task completion rates are a core usability metric. High success suggests the design guides users effectively.

  3. How would you rate the loading speed of our pages?

    Page speed directly affects user satisfaction and engagement. Slow load times can lead to higher bounce rates.

  4. Did any design elements distract you from your goal?

    Identifying distractions allows you to declutter interfaces. A focused design supports smoother user journeys.

  5. How clear were the labels and icons throughout the interface?

    Clear labels and icons are essential for self-explanatory design. Misleading icons can cause confusion and errors.

  6. How effective were our onboarding tutorials?

    Onboarding effectiveness impacts early retention and user success. Use this feedback to refine guidance for new users.

  7. Did you experience any unexpected errors?

    Unanticipated errors hamper trust and usability. Reporting these issues helps prioritize bug fixes.

  8. How would you rate the accessibility features (e.g., font size, contrast)?

    Accessibility is key for inclusivity and legal compliance. Strong accessibility ensures a wider audience can use your product.

  9. Is the process for updating settings straightforward?

    Ease of configuration enhances personalization and comfort. Complicated settings can deter users from optimizing their experience.

  10. What one change would most improve usability?

    Collecting targeted suggestions helps you focus on high-impact refinements. It encourages users to share concrete improvement ideas.

Epic Demographic Questions

Understanding your audience's background supports tailoring content and marketing strategies. Accurate demographic data enriches segmentation and personalization efforts. Two-Question Survey

  1. What is your age range?

    Age brackets help you understand generational preferences. This informs product features and communication style.

  2. Which gender do you identify with?

    Gender data supports inclusive design and marketing initiatives. It also aids in analyzing usage trends across groups.

  3. In which country or region do you reside?

    Geographic information guides localization and time-zone adjustments. It helps in scheduling communications and support.

  4. What is your highest level of education completed?

    Education level can correlate with content complexity and language preferences. Tailoring resources to this helps improve comprehension.

  5. What is your current employment status?

    Employment data assists in understanding daily routines and availability. It shapes timing for product updates and promotions.

  6. Which industry do you work in?

    Industry context helps you align features with professional use cases. It supports targeted messaging and case studies.

  7. What is your approximate annual income?

    Income brackets inform pricing strategies and feature tiering. It ensures your product remains accessible to the right audience.

  8. What is your preferred language for communication?

    Language preference is essential for clear instructions and support. It also influences content translation priorities.

  9. How comfortable are you with using new technology?

    Tech-savviness levels guide the complexity of your interfaces. It helps you provide appropriate onboarding and training.

  10. Which social media platforms do you use most often?

    Platform preferences inform your social outreach and engagement strategy. It highlights the best channels for promotion and feedback.

Epic Satisfaction Questions

Measuring satisfaction reveals how well your product meets user expectations and needs. Use these insights to strengthen loyalty and reduce churn. Overall Satisfaction Survey

  1. How satisfied are you with the overall quality of our product?

    This broad question provides an immediate gauge of user contentment. Tracking this score over time highlights long-term trends.

  2. How well does our product meet your needs?

    Alignment with user needs drives retention and referrals. Low alignment scores signal opportunity for feature expansion.

  3. How would you rate the value for money of our product?

    Perceived value influences purchase decisions and renewals. Understanding this helps in pricing and packaging strategies.

  4. How satisfied are you with the reliability of our service?

    Reliability is a core part of trust and user experience. Frequent outages or errors can severely impact satisfaction.

  5. How likely are you to continue using our product in the next year?

    Future-use intent is a forward-looking metric that estimates churn risk. High intent suggests strong loyalty and product-market fit.

  6. How responsive have we been to your inquiries?

    Responsiveness affects both satisfaction and brand perception. Quick, helpful replies build trust and reduce frustration.

  7. How satisfied are you with the frequency of our updates?

    Update frequency must balance innovation and stability. This score helps optimize your release cadence.

  8. Overall, how would you describe your experience with our customer service?

    Service experience often defines brand reputation. Positive interactions lead to higher satisfaction and loyalty.

  9. Would you purchase from us again?

    Repurchase intent is a strong indicator of product success and satisfaction. It can forecast revenue and guide retention strategies.

  10. What is the single biggest factor affecting your satisfaction with us?

    Pinpointing the top factor allows targeted improvements that boost overall happiness. It also provides direct insight into priority areas.

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