Free Non Buyer Survey

Rationale: Identifies the top motivators that bring prospects into contact with your brand, helping you tailor your messaging.

Rationale: Reveals if cost transparency is an obstacle or an advantage during decision making.

Rationale: Measures perceived value in early project phases to improve design support.

Rationale: Pinpoints gaps in updates or responsiveness that can affect trust and satisfaction.

Rationale: Evaluates your builders' conduct and presentation, which impacts referrals and repeat business.

Rationale: Uncovers missing offerings that competitors may provide, guiding service expansion.

Rationale: Tracks effective marketing channels to allocate budget and effort wisely.

Rationale: Determines if scheduling promises are realistic or need adjustment to avoid disappointment.

Rationale: A quick measure of loyalty and satisfaction that correlates with Net Promoter Score.

Rationale: Prioritizes changes you can make immediately to enhance the customer experience.

Rationale: Assesses material performance and durability from the occupant's perspective.

Rationale: Evaluates your reporting cadence to adjust communication plans.

Rationale: Highlights transparency and trust during unforeseen scheduling issues.

Rationale: Ensures customers understand post-build support to reduce future confusion.

Rationale: Reviews operational best practices that affect customer comfort and trust.

Rationale: Identifies if your upgrade path aligns with buyer expectations and budgets.

Rationale: Gauges internal alignment and its impact on project flow and customer satisfaction.

Rationale: Measures our scheduling accuracy against buyer needs to avoid frustration.

Rationale: Evaluates frontline support effectiveness and training opportunities.

Rationale: Collects open-ended feedback for continuous process improvement.

Rationale: Identifies successful marketing messages and channels to replicate.

Rationale: Ensures that buyers understand loan structures and reduce apprehension.

Rationale: Measures the quality of in-person experiences that drive purchase decisions.

Rationale: Gauges responsiveness, a key factor in maintaining buyer engagement.

Rationale: Examines digital collateral effectiveness in guiding buyers.

Rationale: Checks for alignment between advertised costs and financial planning.

Rationale: Reveals pain points to address in future buyer education materials.

Rationale: Serves as a proxy for overall buyer satisfaction and loyalty.

Rationale: Guides potential upsells or partnerships to enhance the buying package.

Rationale: Pinpoints quick wins for process enhancements based on real buyer feedback.

Rationale: Directly pinpoints the primary obstacle in the sales funnel for remediation.

Rationale: Assesses if messaging was compelling enough to drive action.

Rationale: Identifies competitive differentiators to strengthen your positioning.

Rationale: Determines if cost is a blocker or if flexibility in payment structures is needed.

Rationale: Evaluates service quality and professionalism at critical touchpoints.

Rationale: Reveals gaps in resources or data that, if filled, could boost conversions.

Rationale: Measures complexity perceived by the prospect to streamline workflows.

Rationale: Highlights missing elements that prospects assume are standard.

Rationale: Contextualizes non-purchase reasons beyond product or service factors.

Rationale: Gathers suggestions for addressing objections and improving offerings.

Rationale: Segments prospects by product category for personalized outreach.

Rationale: Determines financial readiness and tailors pricing discussions.

Rationale: Helps prioritize leads by purchase horizon to optimize sales timing.

Rationale: Measures brand awareness to guide educational content efforts.

Rationale: Clarifies critical attributes to emphasize in presentations and materials.

Rationale: Aligns your engagement channels with prospect expectations.

Rationale: Identifies barriers that can be addressed early in the funnel.

Rationale: Maps the decision-making unit to ensure all stakeholders are addressed.

Rationale: Guides content creation like guides, videos, or webinars.

Rationale: Tracks effective lead-generation channels for future investment.

Rationale: Provides a high-level satisfaction measure to track long-term trends.

Rationale: Ensures the transition to occupancy is smooth and informative.

Rationale: Evaluates responsiveness to post-sale inquiries and issues.

Rationale: Measures effectiveness of post-construction remediation processes.

Rationale: Checks communication clarity around ongoing support agreements.

Rationale: Acts as a referral potential gauge and loyalty indicator.

Rationale: Assesses the strength of ongoing relationships for cross-sell opportunities.

Rationale: Highlights strengths to reinforce in marketing and training.

Rationale: Identifies pain points to prioritize in continuous improvement plans.

Rationale: Captures open-ended insights that may not fit standard categories.