Free NHS England Staff Survey
50+ Expert Crafted NHS England Staff Survey Questions
Boost morale, engagement and patient care by measuring NHS England staff satisfaction through targeted survey questions. An NHS England staff survey is a structured questionnaire that uncovers what motivates and challenges your workforce, helping you drive meaningful improvements across your trusts. Get started with our free template of nhs england staff survey questions, or use our form builder to create a custom survey from scratch.
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Top Secrets for an nhs england staff survey That Delivers Real Insights
Launching an nhs england staff survey can feel daunting, but honest feedback drives positive change. Getting clear data helps leaders pinpoint issues in morale, training, and wellbeing. When you align questions with the NHS People Promise, you ensure relevance and buy-in. This people-first approach sets the stage for actionable insights.
The NHS Staff Survey operates at scale, tapping into over a million voices each year. According to What is the NHS Staff Survey?, it tracks staff experiences on roles, development, and support. To boost engagement, introduce a quick poll during team meetings or shift handovers. Small nudges like this lift response rates and keep everyone involved.
Craft clear, concise questions like "What do you value most about your current role?" or "Do you feel equipped to meet patient needs?". These nhs staff survey engagement questions focus on what matters and encourage thoughtful answers. Mix rating scales with open text to get both scores and stories. When staff see their input shape change, participation grows.
Pair national tools with local feedback loops for depth. The Listening well guidance lays out six principles - credibility, simplicity, actionability, relevance, richness, and looking forward. By integrating local brief check-ins and a centralized survey, you cover broad trends and specific concerns. This balanced method makes your Staff Survey a catalyst for real transformation.
In a recent rollout at a mid-size trust, teams added QR codes to break-room screens, driving fast feedback. They uncovered underused training modules and tailored learning plans. Within weeks, managers reported more positive huddles and a notable drop in early turnover. These wins come from listening - and acting - on staff voices.
5 Must-Know Tips to Dodge Common nhs england staff survey Mistakes
Rushing your nhs england staff survey without clear objectives often leads to low response rates and unfocused data. First, set precise goals - do you want to improve wellbeing, teamwork, or training? Align questions to that aim so every item serves a purpose. Skipping this step can leave you with a jumble of answers that stall follow-through.
A common misstep is overloading staff with too many questions. In a recent review of Staff satisfaction and organisational performance, long surveys correlated with drop-off after question 20. Instead, pilot a 15-item version and track completion. You'll keep staff engaged and gather higher-quality insights without survey fatigue.
Beware double-barreled or vague wording - "Are you satisfied with pay and benefits?" confuses respondents. Use focused items like "How supported do you feel by your line manager?". That clarity boosts accuracy and gives you actionable data. Include a mix of scales and open-ended fields but keep each question sharp.
Another slip is failing to close the loop. The NHS Staff Survey 2023 noted gains when trusts shared results and next steps within a week. Plan communications in advance: send reminders, share summaries at team huddles, and spotlight early wins. Transparency builds trust and shows you value staff voices.
Finally, test your survey with a small group and refine based on feedback. Use our Staff Satisfaction Survey checklist to ensure your questions are clear and your process is smooth. With these insider tips, you'll avoid common traps and run an efficient, impactful survey that drives real change.
Staff Engagement Survey Questions
This category of questions is designed to gauge NHS staff engagement and identify areas for improvement. These items help leaders understand how connected employees feel to their work and the organization. Explore our Staff Engagement Survey Sample Questions for more insights.
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How often do you feel motivated to go above and beyond your regular duties?
This question measures intrinsic motivation and willingness to exceed basic requirements. It helps identify areas where engagement can be fostered.
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Do you feel your contributions are recognized by your managers?
This item assesses the effectiveness of recognition practices. Recognition is a key driver of sustained engagement and morale.
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How connected do you feel to the overall mission of your department?
This question evaluates alignment with organizational goals. A strong sense of purpose is critical for long-term engagement.
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To what extent do you have opportunities to participate in decision-making processes?
This assesses how empowered staff feel in shaping their work environment. Participation can enhance ownership and commitment.
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How clear are your performance expectations and objectives?
This item checks clarity of goals and role requirements. Clear expectations reduce confusion and boost engagement.
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Do you receive regular feedback that helps you improve your work?
This question gauges the frequency and usefulness of feedback. Constructive feedback supports growth and engagement.
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How would you rate your sense of autonomy in completing tasks?
This measures perceived independence in the role. Autonomy often correlates with higher job satisfaction and engagement.
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How well do team meetings inspire collaboration and idea-sharing?
This assesses the effectiveness of team interactions. Collaborative meetings can strengthen engagement and innovation.
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Do you feel informed about changes that affect your role?
This question evaluates communication around change management. Being well-informed reduces uncertainty and disengagement.
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How likely are you to recommend working in this department to a colleague?
This item acts as an employee net promoter score. A high recommendation rate indicates strong engagement.
Patient Satisfaction Survey Questions
These questions capture patient perspectives on the quality of care and services provided. Gathering this feedback helps improve both patient experiences and organizational reputation. Understanding patient feedback also supports a stronger organizational pulse, as highlighted in our Staff Pulse Survey .
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How satisfied are you with the cleanliness of the facilities during your visit?
This question evaluates environmental standards and hygiene perceptions. Clean facilities are essential for patient confidence and safety.
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Did staff explain procedures and treatments in a clear and understandable manner?
This assesses communication clarity between staff and patients. Clear explanations reduce anxiety and improve compliance.
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How would you rate the courtesy and professionalism of the staff?
This measures the interpersonal skills of employees. Professionalism directly impacts patient trust and satisfaction.
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Were your pain levels adequately managed throughout your stay?
This item focuses on clinical effectiveness and comfort. Effective pain management is a cornerstone of quality care.
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How responsive were staff to your requests and concerns?
This checks timeliness and attentiveness of service. Responsive care fosters patient well-being and trust.
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Did you experience any delays in receiving care or information?
This measures efficiency and process flow in patient journeys. Minimizing delays enhances overall satisfaction.
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How well were your privacy and dignity maintained during treatment?
This assesses respect for personal boundaries and confidentiality. Upholding dignity is vital for patient comfort.
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Were discharge instructions and follow-up plans explained clearly?
This checks the handover process and continuity of care. Clear discharge guidance reduces readmissions and confusion.
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How comfortable and safe did you feel during your visit?
This captures overall patient security and comfort levels. Feeling safe is fundamental to a positive experience.
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Would you recommend our services to friends or family based on your experience?
This acts as a patient net promoter score. A high recommendation rate indicates strong satisfaction and loyalty.
Staff Wellbeing Survey Questions
This set of questions focuses on the physical, mental, and emotional wellbeing of NHS employees. By identifying stressors and support gaps, you can enhance workforce resilience. We also encourage you to review our Relevant Staff Satisfaction Survey for broader insights into staff morale.
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How often do you experience feelings of burnout at work?
This question gauges the prevalence of burnout symptoms. Early detection helps target preventative interventions.
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Do you feel you have access to adequate mental health support?
This assesses perceived availability of psychological resources. Access to support is critical for overall wellbeing.
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How balanced is your workload in relation to your working hours?
This checks if workload distribution is sustainable. Balanced workloads reduce stress and improve productivity.
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Are you able to take breaks when needed to rest and recharge?
This evaluates workplace policies on rest periods. Adequate breaks are essential for maintaining wellbeing.
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How satisfied are you with the resources available for physical wellbeing?
This measures accessibility to fitness and health programs. Physical health support promotes long-term staff wellness.
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Do you feel supported by management when discussing wellbeing concerns?
This assesses managerial openness and empathy. Supportive leadership is vital for a healthy work culture.
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How often do you feel stressed due to work-related factors?
This captures frequency of stress incidents. Identifying stress patterns guides targeted support measures.
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Are you encouraged to maintain a healthy work-life balance?
This checks organizational encouragement of boundary setting. Work-life balance is linked to reduced turnover.
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How effective are the wellbeing programs offered at your facility?
This evaluates perceived impact of wellness initiatives. Effectiveness insights guide program enhancements.
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Would you recommend our wellbeing initiatives to a colleague?
This acts as a wellbeing program endorsement metric. High recommendation rates signal program value and satisfaction.
Workplace Culture Survey Questions
Understanding workplace culture is vital for fostering a respectful, inclusive NHS environment. These questions explore values, team dynamics, and leadership behaviors. For a broader view on healthcare workforce attitudes, check our Healthcare Employee Survey .
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To what extent do you feel valued as a member of your team?
This measures perceived recognition and appreciation. Feeling valued boosts motivation and retention.
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Do you believe the organization promotes diversity and inclusion?
This assesses commitment to equitable practices. A diverse culture drives innovation and trust.
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How transparent is leadership in communicating organizational goals?
This checks clarity and openness from management. Transparency fosters alignment and trust.
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Are conflicts within your team resolved constructively?
This evaluates conflict management and resolution skills. Constructive resolution maintains team cohesion.
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How comfortable do you feel sharing new ideas or suggestions?
This measures psychological safety and openness. Safe idea-sharing fuels continuous improvement.
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Do you feel the workplace environment encourages mutual respect?
This assesses everyday interactions among staff. Respectful environments enhance collaboration.
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How well do different departments collaborate to achieve common goals?
This captures interdepartmental cooperation. Effective collaboration improves patient outcomes.
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Are you satisfied with the level of trust among your colleagues?
This measures relational trust and reliability. High trust levels lead to stronger team performance.
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Does leadership model the behaviors expected of staff?
This checks consistency between leadership actions and organizational values. Role modeling shapes culture.
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How aligned do you feel with the core values of the organization?
This assesses personal and organizational value congruence. Alignment drives engagement and loyalty.
Training and Development Survey Questions
Effective training fuels career growth and service quality across the NHS. These questions pinpoint strengths and gaps in learning programs. For more on employee satisfaction linked to development, see our Hospital Employee Satisfaction Survey .
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How satisfied are you with the training opportunities provided?
This measures overall contentment with learning offerings. Satisfaction drives higher participation and skill uptake.
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Do you feel the training content is relevant to your role?
This assesses alignment of training with job requirements. Relevant content ensures practical skill application.
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How accessible are professional development resources?
This checks ease of access to courses and materials. Accessibility promotes continuous learning and growth.
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Are you given sufficient time to attend training sessions?
This evaluates scheduling flexibility and workload management. Time allocation is critical for effective learning.
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How would you rate the quality of on-the-job learning experiences?
This measures real-world training effectiveness. High-quality experiences enhance competence and confidence.
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Do you receive support to develop your career goals?
This assesses mentoring and coaching availability. Career support fosters retention and progression.
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Are mentorship programs available and helpful to you?
This evaluates the presence and impact of mentors. Effective mentorship accelerates professional growth.
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How effective are skill assessments in identifying your training needs?
This checks the utility of assessments and feedback. Accurate needs analysis guides targeted development.
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Do you have access to e-learning platforms and resources?
This measures digital learning availability. E-learning flexibility supports diverse learning styles.
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Would you recommend our training programs to other staff?
This acts as a quality endorsement metric. High recommendation rates indicate program effectiveness.
Feedback and Communication Survey Questions
Clear communication and responsive feedback channels underpin a healthy NHS workplace. These questions help assess how well information flows and how feedback is handled. You can also review our Staff Morale Survey to see how communication impacts overall morale.
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How effective is the communication from senior leadership?
This measures clarity and consistency of top-down messaging. Strong leadership communication builds trust and direction.
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Do you receive regular updates on departmental goals and changes?
This assesses frequency and relevance of updates. Regular information sharing keeps staff aligned and informed.
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How comfortable are you giving feedback to your immediate supervisor?
This measures psychological safety in upward communication. Comfortable feedback loops improve management practices.
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Are your suggestions taken into account by management?
This checks whether feedback leads to action. Valued suggestions enhance engagement and continuous improvement.
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How timely is the information shared about policy updates?
This assesses responsiveness of policy communication. Timely updates reduce confusion and errors.
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Do you feel there are sufficient channels to voice concerns?
This evaluates availability of feedback mechanisms. Multiple channels ensure all voices can be heard.
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How well does the organization act on the feedback collected?
This measures follow-through on suggestions and complaints. Effective action builds credibility and trust.
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Are team meetings an effective forum for open discussion?
This assesses meeting structure and participation. Productive meetings foster collaboration and transparency.
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Do you feel informed about cross-department initiatives?
This checks interdepartmental communication flow. Awareness of broader initiatives enhances unity and coordination.
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Would you prefer more face-to-face or digital communication channels?
This explores staff communication preferences. Tailoring channels to preferences increases engagement and clarity.