Free Library Strategic Planning Survey

We ask this to gauge stakeholders' awareness and interpretation of the mission, guiding clarity and alignment in strategic planning.

This question assesses whether stakeholders believe the mission reflects the priorities and demographics of the community served.

Understanding vision clarity helps identify areas where communication can be strengthened for future planning.

Identifying perceived values ensures the mission statement resonates with stakeholder expectations and cultural context.

This measures the consistency between stated goals and actual offerings, revealing potential gaps.

Gauging the importance of community focus informs whether this principle should be emphasized in strategic objectives.

Providing a numeric rating offers quantifiable data on mission statement effectiveness among stakeholders.

Measuring communication effectiveness highlights opportunities to improve outreach and visibility.

Revealing standout elements guides which mission components to maintain or emphasize in future messaging.

Collecting stakeholder suggestions ensures the mission evolves to remain relevant and actionable.

Measuring event participation frequency indicates the reach and appeal of programming.

This question evaluates whether engagement initiatives are welcoming to diverse groups.

Identifying communication channels helps the library optimize its marketing strategies.

Assessing staff approachability sheds light on customer service quality and community rapport.

Gathering suggestions for alliances guides strategic collaborations that can amplify impact.

Measuring feedback mechanisms informs improvements to dialogue and survey processes.

This Net Promoter-style question gauges overall satisfaction and word-of-mouth potential.

Understanding obstacles informs strategies to reduce access and participation challenges.

This reveals underserved segments and opportunities to broaden outreach.

Evaluating satisfaction levels helps improve timeliness and clarity of promotional materials.

This question measures stakeholder satisfaction with investment in core library materials.

Evaluating facility adequacy highlights potential improvements in space and infrastructure.

Quantifying tech budget perceptions informs future digital resource planning.

Assessing staffing levels helps ensure service points are adequately supported.

Transparency evaluation builds trust and identifies areas for clearer financial communication.

Collecting input on funding priorities helps align budgets with stakeholder needs.

This addresses stakeholder perceptions of online databases, e-books, and streaming services.

Measuring space utilization helps optimize rooms, study areas, and event venues.

Assessing balance ensures that acquisitions and legacy collections remain relevant and accessible.

This open-ended question captures stakeholder-driven budget guidance for planning.

Measuring website satisfaction highlights usability issues and improvement areas.

This assesses whether users can easily find and reserve materials online.

Interest levels inform decisions about developing or enhancing a library mobile app.

Gathering suggestions ensures the library invests in innovations that meet user needs.

Evaluating virtual offerings guides improvements in digital event delivery.

This question measures the appeal and accessibility of digital lending platforms.

Assessing usefulness helps prioritize equipment and program development in creative spaces.

Open-ended feedback drives targeted enhancements to digital services and infrastructure.

Comfort levels indicate training needs and potential usability barriers.

This question captures ideas for improving engagement and communication on social platforms.

This broad satisfaction metric provides a high-level view of stakeholder sentiment.

Evaluating service quality highlights areas for staff training and process improvement.

Understanding data collection practices guides enhancements in reporting accuracy.

Clarity assessment ensures stakeholders can interpret metrics and outcomes easily.

Response time satisfaction reveals efficiency of communication channels and workflows.

Program effectiveness evaluation directs future content and resource planning.

Measuring responsiveness highlights strengths and gaps in patron support.

Impact on literacy tracks progress toward core educational and community goals.

This meta-question evaluates the perceived value and frequency of survey initiatives.

Stakeholder-driven KPI suggestions help ensure evaluation aligns with community values.