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40+ Website Feedback Questions (Quick Poll Templates You Can Embed Today)

Get honest, in-the-moment UX feedback with 1‑question micro‑polls—then act on what visitors say to improve navigation, clarity, trust, and conversions.

3D illustration of a team reviewing website feedback dashboards and charts
Author: Poll Maker Team
Published: 2nd February 2026

Website feedback is the fastest way to discover what analytics can’t tell you: why people hesitate, bounce, or abandon. The simplest approach is a micro‑poll—one focused question with clear answer options—shown at the right moment (after a task, after scrolling, or on exit intent). This guide gives you ready‑to‑launch website feedback questions you can run as quick polls in Poll Maker, plus tips on where to place them and how to turn results into improvements. If you want an always‑on, embedded feedback widget that collects feedback across pages and turns it into page‑level scores, AI summaries, and alerts, take a look at Valerie (it’s built specifically for continuous website feedback).

Quick on-page pulse checks

Start here if you want fast signal with minimal friction. These polls work on almost any page—homepage, category pages, landing pages, docs, pricing, signup, and checkout. Keep them short, show them to a sample of visitors (not everyone), and review results weekly so the data actually drives change.

  • When to use: After a meaningful moment (scroll depth, time-on-page), after a task (signup, purchase), or when someone is about to leave (exit intent).
  • Best poll types: 5-point ratings, “did you find it?” questions, and quick multiple choice that reveals intent or friction.
  • How to act: Track trends over time, compare key pages, and follow up with a deeper survey when a poll flags a real problem.
Overall UX Baseline satisfaction

How satisfied are you with this page?

Use this when you need a single “health check” for any important page. Review low scores first and compare trends week to week.

  • Very satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Very dissatisfied
Task success Did they accomplish it?

Did you find what you came here for?

This is one of the highest-signal website feedback questions you can ask. It quickly separates “content issue” from “discovery issue.”

  • Yes, easily
  • Yes, but it took time
  • Partly
  • No
  • Just browsing
Visitor intent Context for every result

What’s your main goal on our site today?

Intent explains almost everything. Segment your improvements by goal (buy vs learn vs support) instead of treating all visitors the same.

  • Buy something
  • Compare options
  • Learn how it works
  • Get support / documentation
  • Contact the team
  • Just browsing
Top friction Fast diagnosis

What slowed you down the most?

This question pinpoints the “why” behind bounce and hesitation. It’s especially powerful on pricing, signup, and checkout pages.

  • I couldn’t find the right information
  • The page was confusing
  • The page was slow
  • Something didn’t work (bug/error)
  • I didn’t trust it enough
  • Nothing slowed me down
Clarity First impression check

How clear is what this page is offering?

Run this on homepages and landing pages. If clarity is low, update your headline, subhead, and primary CTA before anything else.

  • Crystal clear
  • Mostly clear
  • Somewhat unclear
  • Very unclear
  • Not sure / I’m just browsing
Return intent Loyalty signal

How likely are you to return to our site?

Use this as a simple “retention proxy.” If return intent drops after a redesign or pricing change, investigate immediately.

  • Very likely
  • Likely
  • Not sure
  • Unlikely
  • Never
Next step Decision readiness

What would you like to do next?

This identifies whether your page supports the visitor’s decision path. It’s great on product pages, pricing, and “how it works.”

  • Get started / sign up
  • See pricing
  • Learn more details
  • Compare options
  • Talk to support / sales
  • Nothing / I’m done
Open feedback “One change” insight

If we could change one thing, what should it be?

Micro‑polls aren’t great for open text, but this option-based version still surfaces priorities. If you want richer text feedback, run a survey or use an on‑page widget.

  • Make it faster
  • Make it simpler
  • Add more details
  • Add proof / trust signals
  • Fix something broken
  • Nothing—this works well

Content clarity & usefulness

If visitors don’t understand your content, they can’t trust your product or complete a task. These questions work especially well on documentation, help articles, landing pages, onboarding pages, and product detail pages. If you need longer, multi‑question website surveys (with open text and branching), build them in Super Survey.

  • When to use: After someone scrolls past the main content, after 45–90 seconds, or after they click a key section (pricing, features, setup).
  • Best poll types: “Was this helpful?”, clarity ratings, and “what’s missing?” questions with a few thoughtful options.
  • How to act: Fix top missing items first (examples, screenshots, steps). Then rerun the poll to confirm improvement.
Helpfulness Classic “was this helpful?”

Was this page helpful?

Simple, high-signal, and widely understood. Pair it with a follow‑up question (survey) if you need deeper qualitative detail.

  • Yes, completely
  • Mostly
  • Somewhat
  • No
  • I didn’t read it
Clarity Reduce confusion

How clear was the information on this page?

If “unclear” rises, tighten the opening summary, simplify language, and add a short “in plain English” explanation.

  • Very clear
  • Mostly clear
  • Somewhat unclear
  • Very unclear
  • Not applicable
Missing info Content gap finder

What information is missing?

Pick options you can actually ship. The goal is to turn the winning option into a concrete content update within a week.

  • Examples / screenshots
  • Step-by-step instructions
  • Pricing / costs
  • Troubleshooting
  • Compatibility details
  • Nothing is missing
Confidence Decision readiness

After reading, how confident do you feel about what to do next?

Confidence is the bridge between “learn” and “do.” If confidence is low, simplify next steps and add a clear CTA.

  • Very confident
  • Confident
  • Not sure
  • Confused
  • Still researching
Length Readability check

How did the length of this page feel?

“Too long” can mean you need a TL;DR, better headings, or to split content into smaller pages with clear links.

  • Too long
  • A bit long
  • About right
  • A bit short
  • Too short
CTA clarity Actionability

Were the next steps (CTA) clear?

If people don’t see the CTA, they can’t convert. Improve contrast, move it higher, and add one sentence explaining what happens next.

  • Yes
  • Mostly
  • Somewhat
  • No
  • I didn’t notice a CTA
Trust in content Credibility check

How trustworthy does this information feel?

Useful for blogs, docs, and claims-heavy landing pages. If trust is low, add sources, examples, and clearer authorship.

  • Very trustworthy
  • Trustworthy
  • Neutral
  • Not very trustworthy
  • Not trustworthy
Jargon Language check

Did we use any confusing terms or acronyms?

If this flags, add tooltips, a glossary, or rewrite key sections in simpler language without sacrificing accuracy.

  • No, all clear
  • A few terms were confusing
  • Several terms were confusing
  • Very confusing overall
  • I’m not sure

Pricing, signup & checkout friction

Conversion pages don’t need more traffic—they need fewer blockers. These polls help you find what’s stopping people from committing. Run them on pricing, signup, demo, checkout, and “contact sales” flows. Tip: show these to a subset of visitors so you don’t interrupt everyone.

  • When to use: After 30–60 seconds on pricing, after someone pauses on a form, or on exit intent from checkout.
  • Best poll types: “What stopped you?” multiple choice and clarity ratings (plans, steps, fees, trust).
  • How to act: Fix the biggest blocker first, then rerun the same poll for 1–2 weeks to validate improvement.
Objection Why no signup?

What stopped you from signing up today?

This is your “conversion truth serum.” It often reveals missing info (not price) as the real reason people hesitate.

  • I’m just browsing
  • I need more information
  • The price is too high
  • I’m not sure it fits my needs
  • I’m concerned about privacy/security
  • Something didn’t work (technical issue)
Pricing clarity Reduce uncertainty

How clear are the differences between plans?

Plan confusion creates delays and drop-offs. If clarity is low, add a simple comparison table and “who it’s for” labels.

  • Very clear
  • Mostly clear
  • Somewhat unclear
  • Very unclear
  • I didn’t look at plans
Value What matters most

Which benefit matters most to you?

Use the winning benefit in your headline and above-the-fold copy. This also tells you which use cases to prioritize in content.

  • Save time
  • Improve user experience
  • Increase conversions
  • Reduce errors/support tickets
  • Better reporting/insights
  • Something else
Checkout E‑commerce friction

What part of checkout feels hardest?

If you’re losing buyers, this poll identifies the most painful step. Fix the top issue and measure results again.

  • Shipping costs / delivery info
  • Payment step
  • Too many form fields
  • Promo code / discount issues
  • Account creation requirement
  • Nothing feels hard
Confidence What would help them buy

What would increase your confidence to buy?

Use this on pricing and checkout. The most common “confidence boosters” are reviews, clearer policies, and stronger proof.

  • More reviews/testimonials
  • Clear refund/return policy
  • More security signals
  • More product details
  • Live chat / faster support
  • Free trial / lower commitment
Comparison Competitive context

What are you comparing us against?

This helps you write better “Why us?” copy. If “manual/in-house” wins, emphasize time saved and reliability over DIY methods.

  • Another tool
  • An in-house / DIY solution
  • A spreadsheet / manual process
  • An agency / consultant
  • Nothing—I’m not comparing
  • Not sure
Trial design Commitment level

What would make getting started easier?

Great for SaaS. If people want “no credit card” or a guided setup, adjust onboarding to match expectations and reduce drop-off.

  • No credit card trial
  • Clearer setup steps
  • More examples / templates
  • Live demo / guided walkthrough
  • Chat support during setup
  • Nothing—I’m ready
Pricing fit Willingness-to-pay signal

Which pricing style do you prefer?

This helps you validate pricing packaging. Use the results to test plan presentation (not necessarily to change your entire model overnight).

  • Monthly subscription
  • Annual (with discount)
  • Pay-as-you-go
  • One-time purchase
  • Freemium with upgrades
  • Not sure

Trust, performance & bug reporting

Visitors bail fast when a page feels slow, broken, or untrustworthy. These polls help you detect issues that never become support tickets. Place them on forms, checkout pages, account pages, and any high‑traffic template where a small bug can hurt conversions.

  • When to use: After form interactions, on pages with lots of JavaScript, after a “submit” click, or when a visitor stays longer than expected.
  • Best poll types: Speed/performance ratings, “did anything break?” questions, and trust/confidence checks.
  • How to act: Triage: fix broken > confusing > slow. Share “we fixed it” updates to build trust and increase future response rates.
Performance Perceived speed

How fast did this page feel?

Perception matters as much as metrics. If this poll trends “slow,” prioritize real user performance fixes on this template/page type.

  • Very fast
  • Fast
  • OK
  • Slow
  • Very slow
Bugs Error capture

Did anything break while you were using the site?

Visitors often won’t report bugs unless you ask. Use the “winning” category to reproduce issues quickly and prioritize fixes.

  • No
  • Yes — form issue
  • Yes — button/link issue
  • Yes — layout/display issue
  • Yes — payment/checkout issue
  • Yes — something else
Device UX Mobile/desktop sanity check

How was the experience on your device?

Great for catching mobile-specific issues. If “frustrating” rises, review the page on common devices and fix layout/inputs.

  • Great
  • Good
  • OK
  • Frustrating
  • I couldn’t use it
Trust Confidence to proceed

Do you trust this site enough to take the next step?

This is especially important on payment pages, contact forms, and “request a demo.” If trust is low, add proof and policies.

  • Yes
  • Mostly
  • Not sure
  • Not really
  • No
Hesitation Where trust drops

What made you hesitate (if anything)?

Use this right after a key action (add-to-cart, start checkout, start signup). It reveals the specific “trust gap” to close.

  • Unclear company/contact info
  • Pricing uncertainty
  • Privacy/data concerns
  • Lack of reviews/proof
  • Too many steps
  • Nothing made me hesitate
Support Help preference

If you needed help right now, what would you prefer?

Match your support UI to what visitors want. If “live chat” wins, make it more visible on high‑friction pages.

  • FAQ / documentation
  • Email support
  • Live chat
  • Phone support
  • Community / forum
  • I don’t need help
Security signals Confidence booster

Which trust signal matters most to you?

If you’re adding a single element to boost trust, start with the top choice (policy clarity, reviews, security, or support).

  • Clear privacy policy
  • Refund / return policy
  • Reviews and testimonials
  • Security badges / SSL
  • Clear company info
  • Fast support options
Error clarity Form UX check

If something went wrong, did the error message help?

Use this on forms. If messages aren’t helpful, improve inline validation, specify fixes, and avoid vague “Something went wrong.”

  • Yes, very helpful
  • Somewhat helpful
  • Not helpful
  • I didn’t see an error
  • I’m not sure
3D illustration of a website survey form with checkmarks and interface elements

Frequently Asked Questions

Use these answers to run website feedback polls that feel helpful (not annoying), and to decide when you need a deeper survey or continuous feedback monitoring.

What’s the difference between a website feedback poll and a website survey?
A poll is usually one question—perfect for quick feedback and high response rates. A survey includes multiple questions, which is better when you need detail (why, what happened, what to change). Use Poll Maker when you want fast, lightweight signal. If you need longer, multi-question surveys with open-text responses and logic, build them with Super Survey.
Where should I place website feedback polls?
Put polls on pages that matter most: top traffic pages (home/category), decision pages (pricing/comparison), and money pages (checkout/signup). Start with 1–2 polls per page type, not everywhere at once. Once you’ve improved the biggest blockers, expand coverage.
When should I trigger the poll so it doesn’t feel annoying?
Good triggers match user intent: after a visitor scrolls (they engaged), after a meaningful click (they attempted a task), after 45–90 seconds (they invested time), or on exit intent (they’re leaving anyway). Avoid showing a poll instantly on page load unless it’s a very low-friction question.
Should website feedback be anonymous?
Usually, yes—especially for friction, trust, or “what went wrong” questions. Anonymous feedback increases honesty. If you want follow-up, ask for contact details only after someone opts in (e.g., “Want us to reply?”) rather than demanding it upfront.
How many website feedback questions should I ask at once?
For most pages: one question is enough. If you need more, use a short sequence: one rating (signal) + one “why” question (diagnosis). Beyond that, switch to a survey with branching so you don’t fatigue visitors.
How do I avoid biased or leading answer options?
Keep options balanced, mutually exclusive, and similar in tone. Avoid answers that sound “correct” or shame users (e.g., “I didn’t read because I’m lazy”). Include a neutral option like “Not sure” when appropriate. If many people choose “Other,” refine your options based on what you learn.
How do I turn poll results into improvements?
Treat polls as a weekly workflow: (1) pick the top 1–2 issues, (2) ship fixes, (3) rerun the same poll to confirm improvement. Close the loop publicly when possible (“We updated checkout clarity based on your feedback”) to build trust and increase future responses.
How do I embed a poll on my website?
Create your poll, then use the Embed option to copy/paste the code into your site. It’s usually easiest to place it in a sidebar, footer, or modal trigger area—then test it on desktop and mobile. For step-by-step instructions, see How to make a Poll.
What if I want continuous, page-level website feedback (not just occasional polls)?
If you want feedback that runs continuously across pages—plus AI summaries, page-level quality scores, and alerts when satisfaction drops—use a dedicated website feedback widget. Valerie is built for that use case, and it includes targeting by page type and triggers so questions show at the right time.
What if I need more qualitative (open-text) feedback?
Open text is best when you already know where the problem is and need detail on why. Options: run a short survey with an open-text question using Super Survey, or use an on-page widget like Valerie that collects in-the-moment comments and summarizes them automatically.

The best website feedback strategy is simple: run one micro‑poll on your most important pages, fix the top blocker, and repeat. Over time, these small, consistent improvements compound into better conversion rates, fewer support tickets, and a smoother user experience. Pick a question below, click “Launch Poll,” and start collecting actionable website feedback today.

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