1.Who this policy applies to
This policy applies to everyone who uses Poll Maker: people who make polls, surveys, quizzes, forms and scheduling polls, with or without an account; people who vote in or answer them; and anyone using our API or embed code. It forms part of our Terms of Service, and the words defined there mean the same here.
If you help someone else break this policy, or use more than one account to get around it, that counts as breaking it yourself.
2.Content you must not publish
Do not create, publish or share anything on Poll Maker that includes:
- Nudity and sexual content. Sexually explicit images, text or links, or material intended for adult audiences only.
- Sexual content involving children. Any sexualised depiction of a child, in any form. We remove it, close the account and report it to the authorities.
- Hate and abusive language. Vulgar, derogatory or abusive language, and content that attacks a person or group because of race, ethnicity, religion, disability, sex, gender identity, sexual orientation or another protected characteristic.
- Bullying, harassment and threats. Polls that target, rank, mock or single out a real person, especially a student or colleague, or that threaten or encourage violence against anyone.
- Gambling and adult services. Polls that run gambling, betting or paid-entry prize draws, or that promote gambling services or adult products.
- Illegal content. Anything that breaks the law where you are or where your respondents are.
- Other people's rights. Images, text or media you do not have the right to use, and anything that infringes copyright, trade marks, confidential information or privacy.
- Other people's private information. Anyone's contact details, address, photos or personal information published without their consent.
- Self harm, extremism and terrorism. Content that promotes or glorifies suicide, self harm, violent extremism or terrorism.
3.Deception, phishing and impersonation
A poll must never be used to deceive the people answering it. Do not:
- use a poll, survey or form to phish, scam, or trick people into revealing passwords, payment details or personal information;
- build fake sign-in pages, or copy the look of another brand, bank, school or government body;
- present a poll as coming from a person, company or authority that has not authorised it;
- link to malware, or to pages that install software or collect data without consent; or
- run a competition or prize draw without the permits and disclosures the law requires.
4.Voting and results
Results are only worth something when the votes are real. Do not:
- use bots, scripts, vote farms, proxies or multiple accounts to vote or respond;
- buy or sell votes, or offer money or rewards for voting a particular way;
- work around vote limits, fraud detection or results filtering; or
- publish results you know were manipulated as if they were genuine.
We filter votes that look automated or duplicated, and we may close accounts that manipulate results. Section 11 of our Terms explains how our vote protection works and why Poll Maker is not a certified voting system.
5.Collecting personal information
When your poll, survey or form asks people about themselves, you are responsible for how that information is handled. Ask only for what you need, tell people who you are and why you are asking, and follow the privacy laws that apply to you and to them.
Payment card numbers, passwords, government identifiers such as passport, tax file or social security numbers, biometric data, health or medical records, or financial account details. Poll Maker is not built or certified to hold them.
If children are likely to answer, take extra care: collect the minimum, avoid asking for contact details, and get any parental or school consent the law requires. Section 4 of our Terms sets out what that involves.
6.Email and messages
Do not use contact details collected through Poll Maker to send spam or unsolicited commercial messages, and do not breach the Spam Act 2003 (Cth) or the equivalent law where your recipients live. If you add respondents to a mailing list, you need their consent first.
7.Technical limits
- Do not copy, modify, decompile or reverse engineer any part of Poll Maker, except where the law expressly allows it.
- Do not scrape, crawl or bulk download our pages, our survey question library, or other people's polls and results.
- Do not get around usage limits, response allowances, paywalls, rate limits or security controls, or open extra accounts to do so.
- Do not resell, sublicense or white label Poll Maker, or use it to build a competing service, without a written agreement with us.
- Do not interfere with the Services or put unreasonable load on them. If you want to run a security or load test, tell us first through our contact page; we welcome responsible testing.
8.Custom code and integrations
If your plan lets you add custom CSS or JavaScript, the code must not collect information people have not been told about, track them across other sites without the consent the law requires, load malware, redirect people to deceptive pages, or interfere with Poll Maker. The same applies to anything you connect through our API or integrations. We may switch off code or integrations that cause harm.
9.High-stakes uses
Poll Maker is built for opinions, feedback and everyday decisions. Do not use it:
- for statutory elections, binding ballots, or any vote where the law requires a certified or auditable voting system;
- as the only basis for a decision that significantly affects someone's rights, safety, health, employment, immigration status, credit or formal qualifications. Keep a person in the loop; or
- anywhere a failure, delay or error could lead to death, injury, or serious environmental or property damage.
10.How we enforce this policy
We do not pre-screen polls and are not obliged to monitor them. We review content when it is reported, when our systems flag it, or when we reasonably suspect a breach. Depending on what we find, we may:
- take no action, or ask you for more information;
- remove or disable the poll, survey or form;
- restrict features on the account; or
- suspend or close the account, and report illegal content to the authorities where we must.
Where we can, we tell you what we did and why. If you think we got it wrong, tell us through our contact page and explain why. A person reviews the decision, and if we agree, we restore what we removed.
11.Reporting a poll that breaks the rules
If you see a poll, survey or form on Poll Maker that breaks this policy, infringes your rights or impersonates you, use the report content form. Include the link to the content and what is wrong with it. We aim to reply within five business days, and section 13 of our Terms explains what happens next.
If you voted in a poll and want your own answer removed, ask the person who made it first. Our privacy policy explains how we can help if you cannot reach them.
12.Changes to this policy
We update this policy when new kinds of misuse appear or the law changes. If a change materially affects how you can use Poll Maker, we give you at least 30 days notice by email or in the product, as our Terms describe. The date at the top of this page shows when it was last updated.