Website Satisfaction Survey Template

How likely are you to recommend our site to a friend?
Not At All Likely
Not So Likely
Somewhat Likely
Very Likely
Extremely Likely
How did you learn about our website?
Search Engine
Friend or Family
Billboard, radio, tv advertising
Online advertising
News story
Referred from another website
Other
Please Specify:
Please rate the following
Poor
Below Average
Average
Above Average
Excellent
Ease of navigation
Accuracy of information
Quality of content
What is the goal of your visit?
Intend to buy
Researching information
Just browsing
Other
Please Specify:
Did you accomplish the goal of your visit?
Yes
Mostly
No
What could we have done to improve your experience?
Which of our competitors did you consider before choosing us?
Competitor 1
Competitor 2
Competitor 3
Other
Please Specify:
Was there anything missing on our website? (If so please specify)
What is the one thing that (almost) stopped you from buying?
Pricing
Information unclear
Missing Features
Website experience
Other
Please Specify:
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