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Frequently Asked Questions
Am I entering a contract
No you may cancel your subscription at anytime and won't be charged a thing for the first 30 days. There are no exit fee's or obligations to continue your subscription. The process is simple and takes only a few seconds.
Is coding knowledge required?
You require no technical expertise or coding knowledge. Polls are created with our simple point and click creator and can be completely customized without any coding.
Is your site secure?
We use industry leading GeoTrust 256bit SSL encryption on all our web pages to ensure information you submit is securely processed.
How does the free trial work?
You get full access to Poll Maker for 30 days without limits or being charged. Your account is charged on the 31st day of your usage and you may cancel at anytime before this without fees.
Is support available if I need it?
Our Premium and Standard versions include premium email based support. We also have simple step by step guides for every feature we offer for our Essential version.
How are responses counted?
A response is a unique poll vote or completed survey that has passed our security and spam checks. We do not count partially completed or auto submitted fraudulent votes.
What are the limits on the Free Version
We operate our free version by limiting the number of responses as well as including ads on the poll vote and response pages.
Can I switch between plans
We can have your account migrated without service interruption.